APS5 Complaints Handling and Incidents Officer

Duties include:Assessing and monitoring complaints and other regulatory intelligenceManaging a caseload of complaints including the assessment of complex matters and escalating incidents for investigation or other action where necessary.Analysis skills, identifying and providing advice on trends and issues through the review of complaintsCompleting...

Duties include:Assessing and monitoring complaints and other regulatory intelligenceManaging a caseload of complaints including the assessment of complex matters and escalating incidents for investigation or other action where necessary.Analysis skills, identifying and providing advice on trends and issues through the review of complaintsCompleting...

**About the Company**: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. **About the role**: You will be engaging with internal and external stakeholders on all complaint's relevant matters, ensuring all high-risk and complex complaints are escalated. - Utilising...

**About the NDIS Quality and Safeguards Commission** The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia and a non-corporate entity under...

**Job description**: **The Organisation** This Government body works with people with disability, providers, and the community to deliver nationally consistent, responsive, and effective regulation of service providers. They seek to uphold the rights of, and promote the health, safety, and well-being of people with disability receiving supports or...

**Job Reference** **Number** 018_02/23 **Number of** **Vacancies** 2 **Position Title** Reportable Incidents Officer **Division** Regulatory Operations **Classification **APS 5 **Branch** Reportable Incidents Operations **Status** Ongoing Full - Time **Section** Reportable Incidents WA **Salary Range **$81,661-$87,208 **Location **Perth,...

Primary Location Perth - GFF Job Description Summary Service Stream is currently looking for an Incident Response Service Officer in Perth. About the Role - Provide site attendance at incidents on a first response basis and make an initial assessment as to the appropriate and proven incident response actions required to protect road users as a result of...

Primary Location Perth - GFF Job Description Summary Provide site attendance at incidents on a first response basis and make an initial assessment as to appropriate and prudent incident response actions required to protect road users as a result of the incident and return traffic flow to normal operation, in liaison with any emergency services that may...

Join a leading offshore vessel operator as a 2nd Officer (2/O) on an Anchor Handling Tug Supply (AHTS) vessel in Australia. Key Responsibilities: - Assist the Chief Officer in all deck operations - Ensure safe navigation and operation of the vessel - Supervise deck crew during mooring, anchoring, and towing operations - Maintain navigational charts and...

**Functions Officer** Our client based in the Eastern Suburbs is seeking an experienced Functions Officer to join their busy team who enjoys managing functions, customer service and busy environments. The role is to ensure operations run smoothly throughout functions, dinners, meetings etc. **Key Responsibilities;** - Develop, implement and monitor...

Role Overview: The dental office bookkeeper and administrative manager is responsible for overseeing the financial and administrative operations of a dental office. They play a crucial role in maintaining accurate financial records, managing office budgets, coordinating administrative tasks, and ensuring smooth day-to-day...

**About the Role**: **Key Responsibilities**: Ensuring all alarms and calls are actioned, and complaints are resolved or escalated in accordance with Response Centre procedures. Effectively communicating with internal and external customers including Emergency Services. Working with and supporting different areas within the business, including our Customer...

About Capgemini Capgemini is a diverse collective of more than 330,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire...

**Job description**: DFP Recruitment Perth are seeking a suitably experienced applicant that is looking to enter or try something new in the Federal Government sector with this amazing opportunity. This position is located in **Midland **on an 18 Month initial assignment with possible extension. Please note, this opportunity is only available to...

**About the NDIS Quality and Safeguards Commission** The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia and a non-corporate entity under...

PURPOSE OF THE POSITION - Responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. - RESPONSIBILITIES- Handling complaints and queries (from both customers and staff) - Maintain accurate records and files...

australia perth contract negotiableOur organization is currently seeking a Traffic Management Registration Coordinator to join our State Government team based in Perth CBD. Main responsibilities; - Managing various aspects of traffic management company registration, including - dashboard development and management - research on industry improvements and...

You must be based in Perth to be eligible for this position The Bankwest Group Fraud Management Services (GFMS) vision is to inspire confidence and create peace of mind. We strive to provide safe banking through prevention, detection and response. Group Fraud Management Services consists of seven group level functions: Bankwest Financial Crime Services,...

Country/Region: AU- State: WA- City: Perth- Job ID: 4842**About Us**: - Fortescue is both a proud West Australian company and a global green solutions business. We are recognised for our culture, innovation and industry-leading development of infrastructure, mining assets and green energy initiatives._ **Our Opportunity**: **Work Location**:Perth -...

You will be working as Conciliation Officers in Consumer Protection. The start times would be 9am and finish time of 5pm. There is flexibility here, provided that they only work a 7.5-hour day (excluding the lunch break). Monday - Friday. The position is based at Gordon Stephenson’s House, Perth. The primary responsibilities will be: - Undertaking...