Reportable Incidents Officer

2 weeks ago

Perth, Australia NDIS Quality and Safeguards Commission Full time

**Job Reference**

**Number**
018_02/23

**Number of**

**Vacancies**
2

**Position Title**
Reportable

Incidents Officer
**Division**

Regulatory Operations

**Classification **APS 5 **Branch** Reportable Incidents Operations

**Status**
Ongoing Full
- Time
**Section** Reportable Incidents WA

**Salary Range **$81,661-$87,208 **Location **Perth, WA

**Contact Person **Vicki Bors **Contact Job Title**

Acting Assistant Director, Reportable

Incidents

**Contact**

**Number**

**Date**

**Applications**

**Open**

Wednesday 8

February 2023

**Date Applications**

**Close**

Wednesday 22 February 2023

11:30PM

**About the NDIS Quality and Safeguards Commission**
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent

agency established on 1 July 2018 to improve the quality and safety of NDIS supports and

services. The Commission is the dedicated national regulator of NDIS service providers in

Australia and a non-corporate entity under the Public Governance, Performance and

Accountability Act 2013.

**The NDIS Commission’s core legislative functions are to**:

- uphold the rights of, and promote the health, safety and wellbeing of, people with

disability receiving supports or services, including those received under the

National Disability Insurance Scheme

NDIS Quality and Safeguards Commission 2
- develop a nationally consistent approach to managing quality and safeguards for

people with disability receiving supports or services, including those received under

the National Disability Insurance Scheme
- promote the provision of advice, information, education and training to NDIS

providers and people with disability
- secure compliance with relevant legislation through effective compliance and

enforcement arrangements, including through the monitoring and investigation

functions conferred on the Commissioner by legislation
- promote continuous improvement amongst NDIS providers and the delivery of

progressively higher standards of supports and services to people with disability
- develop and oversee the broad policy design for a nationally consistent framework

relating to the screening of workers involved in the provision of supports and

services to people with disability
- provide advice or recommendations to the National Disability Insurance Agency

(NDIA) and its Board in relation to the performance of the Agency’s functions
- engage in, promote and coordinate the sharing of information to achieve the

objects of the relevant legislation, and
- provide NDIS market oversight, including:
i. by monitoring changes in the NDIS market which may indicate emerging

risk; and

ii. by monitoring and mitigating the risks of unplanned service withdrawal.

The NDIS Commission is a disability friendly organisation that offers interesting and

Commission.

**Regulatory Operations**

The Regulatory Operations Division comprises:
National Compliance Policy including Worker Screening

Provider Registration

State and Territories operations that deliver the NDIS Commission’s function relating

to reportable incidents, compliance and enforcement. This include local engagement;
building provider capability to prevent and manage incidents affecting people with

disability; and undertaking compliance and investigation activities, and enforcement

action.

**Reportable Incidents**
Registered providers are required to maintain an incident management system and submit

reportable incidents to the Commission. Reportable Incidents include death, serious injury,

abuse and neglect, sexual/physical assault or misconduct and the unauthorised use of

restrictive practices.

The Commission has oversight of reportable incident notifications about serious incidents

which have occurred (or are alleged to have occurred) in connection with the provision of

NDIS supports and services to a person with a disability.

NDIS Quality and Safeguards Commission 3

The Reportable Incidents team monitors the response of registered providers to

adequately manage any immediate risk to a participant’s safety and wellbeing, undertake

assessment and investigation of the incident and follow up appropriately. The team

provides advice, information and training about reportable incidents management to NDIS

providers.

The Reportable Incidents team works closely with other teams at the Commission to take

appropriate compliance action, including investigation, and identify systemic issues.***

**Key duties**

Reporting to the Assistant Director, Reportable incidents Handling Officers will be part of a

state-based team and will be responsible for carrying out a range of activities including:

- Manage a caseload of incidents reported to the NDIS Commission by NDIS providers,

including engaging with providers on incidents, including deaths of people with

disability.
- Contribute to the education and training function for NDIS providers in identifying

incidents, preventing and effectively responding to abuse

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