Bazaarvoice - Solutions Consultant

2 months ago

Australia timesjobs Full time

Position: Solutions Consultant
Location: Sydney
Department: Global Revenue Sales
Employment Type: Full-time
Work Arrangement: On-site

About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve: Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise: closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, Asia, and Australia.

Role Summary
Bazaarvoice Solutions Consulting is a highly reputable department that works closely with our Sales teams to cultivate high-quality, fast-moving opportunities. We are Product Experts in the sales cycle. We are the strategy experts that link the needs of our clients to the capabilities of our solutions.

Responsibilities

Expedite sales cycles while being an advocate for our clients
Work directly with Account Executives and Account Directors to ensure the right solutions are presented to meet our client's needs
Cultivate and maintain a deep understanding of Bazaarvoice product offerings through continuous research and collaboration with various teams at Bazaarvoice
Enable your assigned sales team by coaching them on new product features, new product offerings, and recent product deprecations
Present product demos, ROI models, and technical overviews
Respond to RFPs, RFIs, and Security Questionnaires with speed and precision
Build and deliver ROI models to showcase the value of the solution we are recommending to the client

Qualifications

Has five plus years in a client-facing role at a software company
Previous software sales, presales, consulting, or client-facing engineering experience
Is curious
Has experience selling enterprise software
Possesses a well-honed business acumen and technical mind
Communicates effectively using exemplary written, verbal, and presentation skills
Quickly solves complex problems in creative and repeatable ways
Thrives in a world where change occurs quickly and sometimes with little warning
Loves autonomy but remains accountable to themselves, their team, and the greater organization at which they work
Drives accountability with others

Traits of Successful Candidates

Consultants with the ability to conduct high-quality requirements gathering and discovery
Ambitious Implementation Specialists who recognize patterns among similar clients
Technically minded designers who understand what our clients value and how our solutions can accommodate
Project managers that are excellent communicators, can quickly build client rapport, and keep clients focused on what really matters to a successful program

Why join Bazaarvoice?
Customer is key: We see our success through our customers outcomes.
Transparency & Integrity Builds Trust: We believe in the power of authentic feedback and integrity.
Passionate Pursuit of Performance: We hire for passion, drive, & curiosity.
Innovation over Imitation: We seek to innovate and embrace agility.
Stronger Together: We value diverse perspectives and champion whats best for Bazaarvoice.
Commitment to Diversity and Inclusion: Bazaarvoice is committed to diversity and an inclusive company culture.

#LI-Hybrid
#LI-AW1

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