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Post-Market Manager

4 months ago

North Sydney, Australia Healthcare Professionals Group Full time

Benefits
• Free Onsite Parking.
• Discounts on a wide range of products.
• Gym membership.
• Rest, energize, and connect days.

About the company
Our client is a leading Medical Device organisation with a strong presence in Australia, New Zealand, and Asia. This organization places high importance on quality and dedicated support, the company has built a strong reputation within the healthcare industry.

About the opportunity
As the Post-Market Manager, you will lead your team in efficiently processing, evaluating, and responding to product complaints, adverse events, and recall actions in compliance with both organizational and regulatory requirements. You will oversee the post-market team ensuring they deliver exceptional customer service to all stakeholders. Success in this role demands a strong understanding of medical device regulations, and excellent management, planning, and communication skills.

Duties
• Ensuring all post-market monitoring and reporting activities comply with the organisations’ and local standards.
• Overseeing and supervising post-market team.
• Collaborating cross-functionally identifying and addressing any product quality issues.
• Reviewing and assisting with regulatory reports and requirements.
• Championing and facilitating continuous improvement projects.
• Creating and consistently updating an e-reporting system for performance metrics.
• Organizing and implementing training for all staff members.

**Please note, the ideal candidate has unrestricted working rights in Australia

Skills and Experience
• Tertiary qualification in Science, Engineering, or relevant field.
• Minimum 6 years of medical device QA experience.
• Minimum 3 years of management experience.
• Strong knowledge of Australian and New Zealand medicine and medical device regulatory requirements and processes.
• Strong written and verbal communication skills.
• Great organizational, time-management, and problem-solving skills.

Culture
Our client fosters a culture of innovation, collaboration, and ownership. They value fresh ideas, support each other's goals, and encourage accountability. Their success is built on continuous improvement and creating an environment where all voices are heard.

How to Apply
Click apply or email Tamara El Husseini, Recruitment Consultant on telhusseini@hpgconnect.com for a confidential discussion.