Patient Services Assistant

2 weeks ago


Heidelberg, Australia Mercy Hospitals Victoria Ltd Full time

Employment Type: Casual
Salary: As per Victorian Health and Allied Services Award wage
Location: Mercy Hospital for Women Heidelberg
Application: Please upload resume, cover letter and relevant qualifications and other documentation as listed in the job ad
Contact: Anthony Perrotta (aperrotta@mercy.com.au) / Saveuy Mangala (smangala@mercy.com.au)

Where there’s life, there’s Mercy.
Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

Join us at Mercy Hospital, and help us deliver even greater outcomes for our patients, families, communities, and you.

About the opportunity
We are seeking a Patient Services Assistant who will be an integral member of our Environmental Services Department team. Provide patient room and ward cleaning duties, food and beverage services, transportation of patients and patient support.

  • Responsible for ensuring a clean, safe environment is maintained in compliance with Victorian cleaning standards
  • Performing the functions of cleaning/housekeeping, food/beverage, transport & couriering, and patient support
  • Develop & maintain appropriate standards of knowledge for policy and procedures to ensure compliance
  • Reporting daily to the ESD General Service Supervisor

What you’ll bring
You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

  • Previous experience as a Patient Services Assistant (Desirable)
  • Effective communication skills and good organisational skills
  • Ability to comprehend and follow written instructions and procedures
  • The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
  • Enthusiastic and a positive “can do” attitude

You will also be required to provide evidence of, or in the process of obtaining:

  • Certificate III Health Services Assistant (Essential)
  • Current Food Services Certificate (Desirable)
  • A current Police Record Check and Working with Children Check.
  • Current COVID-19 certificate, proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.



  • Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Services Assistant to join our Environmental Services Department team at Mercy Hospital for Women Heidelberg.As a Patient Services Assistant, you will play a vital role in ensuring a clean, safe, and comfortable environment for our patients and staff. Your responsibilities will...


  • Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Services Assistant to join our Environmental Services Department team at Mercy Hospital for Women Heidelberg.As a Patient Services Assistant, you will play a vital role in ensuring a clean, safe, and comfortable environment for our patients, families, and staff. Your responsibilities...


  • Heidelberg, Australia Mercy Health Full time

    **ABOUT THE ROLE**: - Exciting opportunity to join our Environmental Services Department. We are seeking qualified, motivated Patient Services Assistants to join us. You will be an integral member of our team and provide patient-centric cleaning duties, food & beverage services, transportation of patients and patient support. - Permanent FT/PT and Casual...


  • Heidelberg, Australia Mercy Health Full time

    **ABOUT THE ROLE**: - Exciting opportunity to join our Environmental Services Department. We are seeking qualified, motivated Patient Services Assistants to join us. You will be an integral member of our team and provide patient-centric cleaning duties, food & beverage services, transportation of patients and patient support. - Casual positions Monday to...


  • Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Services Assistant to join our Environmental Services Department team at Mercy Hospital for Women Heidelberg.As a Patient Services Assistant, you will play a vital role in ensuring a clean, safe, and comfortable environment for our patients, families, and staff. Your responsibilities...


  • Heidelberg, Australia Austin Health Full time

    Austin Health is one of Victoria’s largest health care providers. Our 9,500 employees and 425 volunteers provide safe, high quality, person-centred care at Austin Hospital, Olivia Newton-John Cancer, Wellness and Research Centre (ONJ Centre), Heidelberg Repatriation Hospital and Royal Talbot Rehabilitation Centre, as well as in the community through...


  • Heidelberg, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation. An...


  • Heidelberg, Australia Austin Health Full time

    Austin Health is one of Victoria’s largest health care providers. Our 9,500 employees and 425 volunteers provide safe, high quality, person-centred care at Austin Hospital, Olivia Newton-John Cancer, Wellness and Research Centre (ONJ Centre), Heidelberg Repatriation Hospital and Royal Talbot Rehabilitation Centre, as well as in the community through...


  • Heidelberg, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation. An...


  • Heidelberg, Australia Austin Health Full time

    Part time ongoing hours available - Heidelberg location, on ward 5 West At Austin health - $15000-$16000 base +Salry packaging and super Austin health is a major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We ave a highly engaged, diverse and...


  • Heidelberg, Australia Austin Health Full time

    Patient Services Assistant - Full time or part time opportunity available Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to...


  • Heidelberg, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation. An...


  • Heidelberg, Australia Austin Health Full time

    Part Time - Fixed shifts - Heidelberg Repatriation Hospital Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live...


  • Heidelberg, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation. An...


  • Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Services Assistant to join our Environmental Services Department team at Mercy Hospital for Women. As a key member of our team, you will play a vital role in maintaining a clean, safe, and welcoming environment for our patients, families, and staff.Key ResponsibilitiesEnsure a clean...


  • Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Services Assistant to join our Environmental Services Department team at Mercy Hospital for Women. As a key member of our team, you will play a vital role in maintaining a clean, safe, and welcoming environment for our patients, families, and staff.Key ResponsibilitiesEnsure a clean...


  • Heidelberg, Australia Austin Health Full time

    Make an impact supporting patients, their families and carers - Part time shifts avaiable on Tuesday's 0630-1500hrs and every second Thursday 1230-2100hrs. Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged,...


  • Heidelberg, Australia Austin Health Full time

    Part time, permanent (Wed & Thur pm 1230 - 2100hrs) - Repat Dialysis Unit Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to...


  • Heidelberg, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives. Ward 11 is a 28 bed sub-acute,...


  • Heidelberg, Victoria, Australia Austin Health Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Food Service Assistant to join our team at Austin Health. As a Food Service Assistant, you will play a vital role in providing quality nutritional and balanced meals for our patients.Key ResponsibilitiesPrepare, plate, and distribute patient meals in a timely and efficient manner.Provide...