Records and Information Officer
3 months ago
About Us :
Katherine Town Council is the Municipal Council for Katherine, NT. Providing services to the Katherine Community relating to rates, roads, infrastructure, animal control, waste management and other core essential services.
At the heart of the Big Rivers region is Katherine, the fourth largest township in the Northern Territory. Outside of Darwin and Palmerston Local Government Areas, Katherine is the next major regional centre closest to the Port of Darwin; the only major multimodal port located in Northern Australia and Australia’s gateway to the Asia Pacific.
Katherine is located at a critical crossroads point for Northern Australia and the top end, connecting Perth to Darwin from the west and Adelaide to Darwin through the north/south highway and rail corridor. Katherine services the wider region with access to education and medical services.
Around 8,000 people live in the Katherine municipality. The local RAAF Airbase at the Katherine suburb of Tindal adds around 2,000 to this figure making it over 10,000 people living and working in Katherine.
Our community is at the center of everything we do. In achieving this, we continue to the vision where: Katherine is welcoming, vibrant, family-friendly, and fosters diversity and unity. In Katherine, everyone belongs, everyone feels safe, and there is a sense of community Our vision recognises the importance of valuing our environment and investing in our people and culture.
VISION Katherine Town council's vision is for Katherine to be a place of opportunity where we live, work, learn and grow together.
MISSION Together, we will work effectively today, to shape our exceptional future tomorrows.
VALUES Accepting of DIVERSITY Sense of COMMUNITY Respect for PEOPLE, our ENVIRONMENT and our CULTURE
About You :
• Qualifications in records management and/or a minimum of 2 years experience in a similar role.
• Current NT Drivers Licence;
• Excellent written and verbal communication skills with the demonstrated ability to influence change in organisational practices;
• Demonstrated ability to understand legislations, statutory obligations and Council policies in order to make informed decisions;
• Ability to develop policy documents, procedures and training materials, demonstrated ability to train and mentor staff in systems and/or procedures.
• Experience in administering records management systems and Microsoft Office products and packages.
• High Level customer service experience.
• Experience in positively contribute to a team environment.
• Demonstrated experience and ability to deliver good outcomes.
Position Summary :
The Records and Information Officer reports to the Manager Corporate Administration and is responsible for developing, implementing, and maintaining efficient records management systems and processes for Council. This position involves overseeing electronic document management, ensuring compliance with legislative and ethical standards, managing leases and licenses, and providing assistance with Freedom of Information (FOI) requests.
Key Requirements :
- Experience in Local Government
- Qualifications at diploma or higher in information management or other relevant area.
Job Responsibility :
- Develop and enforce policies, standards, and procedures to enhance records management practices to align with best practice.
- Develop and implement a comprehensive record management system to oversee the creation, storage, maintenance, and disposal of records.
- Administer incoming and outgoing Council Correspondence, maintaining accurate registers.
- Create, implement, and oversee file plan documentation, business classification schemes, and metadata for effective record management and disposal.
- Ensure efficient archiving of records, including physical and digital formats, with proper classification, labelling, and storage.
- Regularly audit and evaluate records to ensure quality and validity, promptly addressing any issues.
- Implement security measures to safeguard records from unauthorised access and ensure compliance with data privacy laws.
- Monitor and report compliance with legislative and regulatory requirements, adhering to Northern Territory archives policies and procedures.
- Provide training and education to employees to ensure understanding of their responsibilities in records management. Collaborate with other departments to ensure a coordinated approach to records management across the Council.
- Review and process Freedom of Information requests in accordance with Council policies and relevant legislation, providing guidance and assistance as needed.
- Administer Council’s leases and license applications, including correspondence, community consultations, and negotiation processes.
- Monitor current leases and licenses, ensuring compliance with documentation and policy, and managing rent reviews and critical dates.
- Coordinate with Finance Department on invoicing and debtor management, as well as managing tenant improvement requests and liquor license applications.
- Conduct property inspections to ensure lease compliance and facilitate maintenance requests from lessees.
- Work effectively in a team environment creating a great place to work and performance culture through leading by example; whilst providing high level advice and guidance to staff members
- Other duties, at level, as reasonably requested through the duration of employment.
Organisational Responsibilities
1.Ensure compliance with Workplace Health and Safety requirements. Comply with workplace procedures for risk identification, risk assessment and risk control. Participate in activities associated with the management of workplace health and safety. Identify and report health and safety risks, accidents, incidents, injuries, property damage and mishaps at the workplace.
2.Assist in the implementation of the Katherine Town Council’s Local Counter Disaster Sub-Plan in the event of a disaster.
3.Ensure incumbent is dedicated to servicing our community and will listen to and proactively respond to their needs.
4.Foster sustainable, honest relationships with the community and stakeholders
5.Perform and deliver results that align with organisations strategic direction and serve our community.
6.Work in accordance with Council’s Vision and Mission statement.
7.Provide excellent customer service through incoming telephone calls, email and front counter enquiries
Job Functions :
Local
Job Benefits :
- 6 weeks annual leave p.a
- 3 weeks sick leave p.a
- Above award entitlements
- Superannuation contribution commence at 10.5% p.a
- Free access to Katherine town pool and 50% gym discount
Selling Point :
Opportunity to make a positive impact and represent Katherine Town Council by assisting customers
Contact :
Cherie Bush
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