Front Office Administrator

1 month ago

Ballarat, Australia Ingenia Communities Full time

Front Office Administrator

Ballarat VIC, Australia Req #11174
Wednesday, 1 May 2024
You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
 
We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

Support the Community Manager in daily administrative tasks. Act as a point of contact for guests & residents. Improve Reception & admin process efficiency

  • ASX Listed Company
  • High Growth Industry and High Growth Organisation
  • Excellent Discounts on Ingenia Holidays

About the Community:

Ingenia Lifestyle was formed in 2013 by Ingenia Communities, who are the leading, owner, operator and developer of quality affordable seniors lifestyle communities in Australia. We are committed to providing quality affordable homes to suit the different lifestyles and pursuits of Australians over 50 in Queensland and over 55 in New South Wales and Victoria.

This position is located at our Ballarat Lifestyle and is a Part-Time opportunity.

Responsibilities:

  • Ensure our residents and community members are provided with a high level of customer service, with genuine empathy and respect
  • Provide a strong level of administrative support to the Community Manager
  • Respond to incoming calls and emails
  • Respond to telephone and visitor enquiries in a timely, professional manner
  • Assist residents and visitors with all questions and requests
  • Deliver exceptional Resident experience through organised events and offerings throughout the community.
  • Ability to offer flexibility in tasks to support a ‘One Team’ environment.

Skills and Experience

  • Demonstrated administrative/reception experience 
  • Demonstrated ability to support a busy manager or team 
  • Empathetic and respectful approach with a mature age group
  • Exceptional customer service skills
  • Excellent time management skills

Benefits:

  • Security of working for an ASX listed organisation
  • Varied and unique role
  • Challenging and rewarding career

If you wish to join a successful team in a growing company, please click on the Apply for this job button and submit your resume and cover letter outlining how your previous experience can assist you in this role.

Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Applicants must have a passport or birth certificate and photo ID to evidence this requirement.  You will be required to complete a National Police History Check for this role.

No agencies please.

Culture and Benefits
 
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.

Other details

  • Pay type Hourly

Apply now

  • Front Office Administrator

    5 days ago

    Ballarat, Victoria, Australia Ingenia Communities Full time

    Front Office Administrator Ballarat VIC, Australia Req #11174 Wednesday, 1 May 2024 You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find. We are a leading...

  • Front Office Administrator

    4 weeks ago

    Ballarat, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Front Office Attendant

    2 months ago

    Ballarat, Australia NRMA Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest experiences? Take a career road trip with us, based at our NRMA Ballarat Holiday Park, where everyday is a holiday! **The Role**: You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming...

  • Front Office Attendant

    1 day ago

    Ballarat, Australia NRMA Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest experiences? Take a career road trip with us, based at our NRMA Ballarat Holiday Park, where everyday is a holiday! **The Role**: You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming...

  • Front Office Administrator

    6 days ago

    Ballarat, Victoria, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Front Office Attendant

    5 days ago

    Ballarat, Victoria, Australia NRMA Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest experiences? Take a career road trip with us, based at our NRMA Ballarat Holiday Park, where everyday is a holidayThe Role:You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming smile,...

  • Front Office Attendant

    3 weeks ago

    Ballarat, Australia NRMA Parks and Resorts Full time

    **Company Description** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change...

  • Residential Administration Officer

    2 weeks ago

    Ballarat, Australia Grampians Health Full time

    Location: Western Region | Ballarat Job type: Full time Organisation: Grampians Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 18586 **Residential Administration Officer** **Permanent Full Time** **(76 hours per fortnight)** **About the role** As the Residential Administration Officer you will undertake...

  • Residential Administration Officer

    2 weeks ago

    Ballarat, Australia Ballarat Health Services Full time

    **Residential Administration Officer** **Permanent Full Time** **(76 hours per fortnight)** **About the role** As the Residential Administration Officer you will undertake administrative support activities to ensure effective and efficient operations within our aged care community. Through this role you will provide reception services, maintain stock...

  • Administrative Services Officer

    4 weeks ago

    Ballarat, Australia Ballarat Health Services Full time

    **Administrative Services Officer - Ballarat** **Mental Health Services** **Full-time Fixed Term Position (Maternity Leave)** **About Grampians Health** Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver...

  • Residential Administration Officer

    6 days ago

    Ballarat, Victoria, Australia Ballarat Health Services Full time

    Residential Administration OfficerPermanent Full Time(76 hours per fortnight)About the roleAs the Residential Administration Officer you will undertake administrative support activities to ensure effective and efficient operations within our aged care community. Through this role you will provide reception services, maintain stock level, undertake filing and...

  • Administrative Services Officer

    6 days ago

    Ballarat, Victoria, Australia Ballarat Health Services Full time

    **Administrative Services Officer Ballarat**Mental Health ServicesFull-time Fixed Term Position (Maternity Leave)About Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable,...

  • Administrative Services Officer

    6 days ago

    Ballarat, Victoria, Australia Grampians Health Full time

    Location: Western Region | BallaratJob type: Part timeOrganisation: Grampians HealthSalary: Salary not specifiedOccupation: Administration/SecretarialReference: 18263Permanent Part-Time (Monday - Wednesday: 8:30am - 5.00pm)About the RoleGrampians Area Mental Health Services is seeking a highly motivated and experienced Administration Services Officer (ASO)...

  • Administrative Services Officer

    2 weeks ago

    Ballarat, Australia Grampians Health Full time

    Location: Western Region | Ballarat Job type: Part time Organisation: Grampians Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 18263 **Permanent Part-Time (Monday - Wednesday: 8:30am - 5.00pm)** **About the Role** Grampians Area Mental Health Services is seeking a highly motivated and experienced...

  • Administration Officer

    6 days ago

    Ballarat, Victoria, Australia Chandler Macleod Full time

    One of our reputable State Government clients located in Ballarat are currently seeking an experienced Administration Officer to join their team for a period of 4 weeks.Position purposeThe Administration Officer will be responsible for a range of administration tasks to support the delivery of on-ground projects in partnership with volunteer community groups...

  • Administration Officer

    2 months ago

    Ballarat, Australia Rivergum OT Full time

    Are you a detail-oriented, organised, and self-motivated professional? We are seeking an Administrative Officer to join our small but thriving Allied Health Services team. As an Administrative Officer, you will play a crucial role in supporting the day-to-day operations and ensuring the smooth functioning of our practice. If you have a passion for delivering...

  • Administration Officer

    2 weeks ago

    Ballarat, Australia Ballarat Health Services Full time

    **Administration Officer - Specialist Clinics** **Permanent, Full-time** **About Grampians Health** Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing...

  • Administration Officer

    3 weeks ago

    Ballarat, Australia Mecwacare Full time

    Canadian (Ballarat) Location - Full Time Position - Generous Salary Packaging Options - increase your take home pay **ADMINISTRATION OFFICER** - **Full Time Position**: - **Canadian - Ballarat Location**: - **Generous Salary** **Packaging Options** This role will support the Facility Manager in a range of day-to-day administrative and support tasks, as...

  • Administration Officer

    2 months ago

    Ballarat, Australia Mecwacare Full time

    Canadian (Ballarat) Location - Full Time Position - Generous Salary Packaging Options - increase your take home pay **ADMINISTRATION OFFICER** - **Full Time Position**: - **Canadian - Ballarat Location**: - **Generous Salary** **Packaging Options** This role will support the Facility Manager in a range of day-to-day administrative and support tasks, as...

  • Administration Officer

    2 weeks ago

    Ballarat, Australia Department of Education Full time

    Location: Western Region | Ballarat Job type: Full time / until 30th June 2025 Organisation: Department of Education **Salary**: $74,580 - $90,558 Occupation: Administration/Secretarial Reference: VG/DE/SRS/20011658A Fixed Term Full Time until 30 June 2025 **Administration Officer - Fixed Term Full Time** The role of the Department of Education is to...