System Support Administrator

4 weeks ago


Capalaba, Australia EQUANS Full time

About Equans ANZ

Equans is part of a global, technical services leader. Our high-performing project teams, qualified technicians, and workforce deliver innovative, customised solutions for our clients, supporting them in their energy, industrial and digital transitions.

Equans empowers our people, engineers, technicians, HVAC, refrigeration, mechanical specialists, robotics, cooling, and fire protection experts to implement and install innovative infrastructure, industrial and digital solutions.

About the Role

Located in Brisbane, the successful applicant will work closely with the Global 2nd Line NOC, and together you will provide support to first line technicians by providing technical troubleshooting and resolution of issues they have escalated, as well as ad-hoc remote commissioning of various client solutions.

Much of this available role will be technical System Support Administrator tasks working closely with the Global 2nd Line NOC, however there is the additional requirement for Service Delivery Management tasks to be undertaken, acting as the first point of contact for service requirements for the customer, maintaining a positive relationship, understanding the client needs, and ensuring all SLA commitments are fulfilled.

About You

The successful candidate will:

Have a strong understanding of basic Linux concepts, including working with command line, checking logs and other general Linux sysadmin concepts. Possess an understanding of networking concepts and have experience working with IP based networks.
Be customer and administratively focussed and have history of successful Service Delivery Management. Have successfully worked in cross-functional/regional groups and possess senior level stakeholder relationship management skills. Hold 3-5 years experience in a similar role. Have the willingness and ability to travel to Gothenburg Sweden or London UK for a designated period of training if required.

Some of the key responsibilities include:

Maintain previously agreed Service Level Agreements. Manage customer communications during major incident management. Work to existing processes and procedures developed globally for the role. Provide regular progress/performance reports required both internal use and for client requirements. Continually update and maintain a knowledge base document.

Key requirements:

Tertiary Information Technology qualifications or Vendor specific certifications, e.g., CCNA/JNCIA/RHCE/MCSA. ITIL Foundation desired. Experience with JIRA/Confluence - desired. Experience with OH&S compliance - JHA/SWMS preparation, Risk Assessments.

Next Steps

If you are interested and meet the selection criteria apply with an up-to-date resume via the application instructions on this website. We thank you for your interest in working for Equans and advise that only shortlisted candidates will be contacted.

Please note that we can only accept applications from those with full working rights in Australia.

Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.

We will not be engaging the services of a Recruitment Agency and ask all interested candidates to apply directly via this advertisement.


  • Office Administration

    4 weeks ago


    Capalaba, Australia Robus Full time

    This customer driven and innovative organization is looking for an administrator who is enthusiastic, process driven, and self-motivated to provide sales support to the Australian and new Zealand sales teams and customers through processing of sales orders and providing efficient stock and product information to internal and external customers alike. **Key...


  • Capalaba, Australia CCB Office Professionals Full time

    **Reception Administrator / Accounts** - Perm P/Time or Full Time Position - Role with plenty of variety - Capalaba based office - Competitive Pay Rates Our group of companies are seeking an experienced, friendly and organised team player to complement our active team environment. Turf Green Pty Ltd is a reputable residential and commercial market leader...

  • Housing Officer

    2 weeks ago


    Capalaba, Australia Empire Group Full time

    A03 Administration/Housing Officer QLD Government $46.27 + super per hour ASAP Start Capalaba Great opportunity to join this close knit team in a Housing Service Centre, where your role will be intially to provide strong administration support as well as applicant, tenancy and property management services and advice to customers with complex needs. The...

  • Quality Assurance

    4 weeks ago


    Capalaba, Australia Tripak Pharmaceuticals Full time

    (Manufacturing, Transport & Logistics) Full time Tripak Pharmaceuticals is a leading Brisbane based Contract Manufacturer of over 700 personal care products. Due to continuing growth, there is an opportunity to join our talented Quality team in a permanent position. The role reports to the QA Manager. If you have strengths in any of the following areas,...


  • Capalaba, Australia Tripak Pharmaceuticals Full time

    Capalaba, Brisbane QLD Full time Tripak Pharmaceuticals is a leading Brisbane based Contract Manufacturer of over 700 personal care products. Due to continuing growth, there is an opportunity to join our talented Quality team in a permanent position. The role reports to the QA Manager. If you have strengths in any of the following areas, we would be...

  • Admin Officer

    4 weeks ago


    Capalaba, Australia Hydro Vision Pty Ltd Full time

    **About Us** Trading for over 30 years, Hydro Vision is one of Queensland's leading service providers in irrigation system design and construction. With a strong focus on commercial irrigation, our services include design, installation, and servicing in connection with a wide range of projects such as sports turf, golf courses, water features and...


  • Capalaba, Australia Tripak Pharmaceuticals Full time

    Quality Assurance & Control (Manufacturing, Transport & Logistics) Full time Tripak Pharmaceuticals is a leading Brisbane based Contract Manufacturer of over 700 personal care products. Due to continuing growth, there is an opportunity to join our talented Quality team in a permanent position. The role reports to the QA Manager. If you have strengths in...


  • Capalaba, Australia WS Audiology Full time

    Busy and fast paced environment - Purpose led customer care - Career development Are you a self-starter superstar who likes a challenge? How about a team player with a **positive attitude** and a**ttention to detail**? Would working in a GREAT work environment with NO nights or weekends interest you? If this sounds like you, great! Because that’s exactly...

  • Housing Officer

    4 weeks ago


    Capalaba, Australia Empire Careers Full time

    **Capalaba QLD 4157** **$46 /hr** **plus superannuation** - Contract/Temp**A03 Housing Officer** **Temporary Role** **QLD Government** **$46.27 + super per hour** **ASAP Start** **Capalaba** Great opportunity to join this close knit team in a Housing Service Centre, where you will provide a broad range of applicant, tenancy and property management...

  • Housing Officer

    7 days ago


    Capalaba, Australia Empire Careers Full time

    **Capalaba QLD 4157** **$46 /hr** **plus superannuation** - Contract/Temp**A03 Housing Officer** **QLD Government** **$46.27 + super per hour** **ASAP Start** **Capalaba** Great opportunity to join this close knit team in a Housing Service Centre, where you will provide a broad range of applicant, tenancy and property management services and advice to...


  • Capalaba, Australia Angus & Coote Full time

    Australia’s largest family owned jewellery retailer with a 125 year history - Lead your own team and store to success alongside the Store Manager - Commission scheme to reward your achievements We are respected, luxurious and dazzling! Do you have a passion for working with luxury products? Are you passionate about delivering unique and personalised...


  • Capalaba, Australia BUSY Ability Full time

    Posted: 19/04/2023 Closing Date: 19/05/2023 Job Type: Contract Location: Capalaba Job Category: Employment Services **Our vision is to have more people in jobs, more people learning new skills, and more communities exposed to positive change, in partnership with employers and industry.** **About BUSY Ability...** BUSY Ability is part of The BUSY...

  • Dispensary Technician

    4 weeks ago


    Capalaba, Australia Chemist Warehouse Full time

    A career with endless opportunities is closer than you think!_ - Flexible working hours and competitive hourly rates - Friendly and Supportive team environment - Attractive staff discounts across all our brands and stores - Ongoing Training and Professional Development - Are you passionate about providing - **complete patient care** and delivering -...


  • Capalaba, Australia Tripak Pharmaceuticals Full time

    Capalaba Qld 4157 Australia - Full Time - Management, Quality Assurance **About Our Company**: Strategically located in Capalaba for over 30 years Tripak Pharmaceuticals has been producing 10’s of millions of products for leading pharmacies, supermarkets, grocery and direct marketing firms throughout Australia and our _client_ list reads like the who’s...

  • Pharmacy Assistant

    4 weeks ago


    Capalaba, Australia Chemist Warehouse Full time

    A career with endless opportunities is closer than you think!_ - Flexible working hours and competitive hourly rates - Friendly and Supportive team environment - Attractive staff discounts across all our brands and stores - Ongoing Training and Professional Development - Are you passionate about providing and delivering - **exceptional customer service**?...

  • Pharmacy Assistant

    4 weeks ago


    Capalaba, Australia Chemist Warehouse Full time

    A career with endless opportunities is closer than you think!_ - Flexible working hours and competitive hourly rates - Friendly and Supportive team environment - Attractive staff discounts across all our brands and stores - Ongoing Training and Professional Development - Are you passionate about providing and delivering - **exceptional customer service**?...


  • Capalaba, Australia nrmjoEnvironmental jobs, NRM Full time

    Use your experience to make a positive impact Niche is a leading consultancy specialising in natural capital and offsetting, terrestrial and aquatic ecology, heritage management, environmental planning, management and approvals, and spatial services. Our purpose is to empower people to create a sustainable future. Were looking for a Principal Heritage...