Systems Engineer

1 month ago

Melbourne, Australia Liberty Financial Group Full time

About Liberty

Helping people is in our DNA. As the leading non-bank lender in Australia, for decades we have been providing free-thinking loans and have helped over 500,000 people get financial. We offer a broad range of flexible and custom products and are passionate about building and delivering exceptional experiences for our customers.

We are a collaborative and social community that pride ourselves on being values driven. We base our vision of being the leading finance group that champions free thinking on FLAIR, our five key values that guide us to always be Fair, Learning, Accountable, Invested and Resourceful. These values inform everything we do, from how we look at the world, engage with our customers and treat each other.

About the Role 

We are looking for a Systems Engineer - EUC to implement and enhance tech solutions to enable our staff members to easily perform their roles. This involves supporting our teams along with building and maintaining solutions to achieve our ambitious goals

We work in an agile environment where improvement suggestions are welcomed, and teams are empowered to make decisions. You will play an integral part of decision making and uplift of our technology.

Key Responsibilities

  • Scope, plan and implement new tech solutions
  • Act as an escalation point for support requests
  • Understand and resolve root cause issues
  • Use scripting skills and automation to streamline processes
  • Deliver delightful customer experience, providing operational support of all systems utilised by the group and its business partners
  • Provide well considered recommendations to uplift our technology
  • Assist the team with configuring, installing, and supporting devices, printers, monitors, and other peripherals
  • Support and create systems that promote customer self-service

About You 

  • Enthusiastic and excited to continuously learn and get stuck into things
  • Solution focused and an excellent problem-solver with a positive outlook
  • Flexible to work across support and projects and help colleagues
  • Passionate about engaging with peers so we all learn together
  • An excellent problem-solver
  • Able to communicate effectively with other team members and stakeholders. Able to explain non-technical concepts in simple terms
  • Experienced in Microsoft Technology within a corporate environment, including Azure Active Directory, Active Directory & Group Policies, Email (Exchange and Email Security), Intune, Office 365 Admin, Basic Networking and Scripting (PowerShell)
  • Knowledgeable about Anti-Virus and Cyber security
  • Experience with Cloud technologies and Power Platforms is advantageous.

We are thrilled to be ABA Employer of Choice 2022, Employer of the Year 2021 at the Women in Finance Awards and MFAA Diversity and Inclusion Award – we will never be finished making Liberty the best place to work. We believe it’s the little extras that can make a big difference in helping our team meet their needs. There’s more to working at Liberty than just great financial rewards - we provide access to a large number of great benefits such as:

  • Internal Pride Network
  • Corporate casual dress
  • Wellness perks including, free counselling, yoga and meditation classes, flu vaccinations, health-checks, massages, gym subsidy and more
  • EOY and EOFY parties
  • Monthly social events
  • Access to online development courses
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.

At Liberty, we celebrate people bringing their most genuine and authentic selves to work and we’re incredibly proud of the diverse and inclusive culture we’ve built. We’re living this commitment through our gender equality, disability, LGTBIQ+, mental health and religious and cultural initiatives. As we work towards helping people get financial, we acknowledge and value the contribution of indigenous Australians, Torres Strait Islanders and other cultural minority communities.

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