Group Manager Care Governance and Education

6 days ago

Adelaide, Australia Southern Cross Care Full time
Be the difference. Enjoy great rewards and benefits. Permanent Full Time position.  Salary Packaging benefits up to $15,900 annually to maximise your take home pay. Excellent city-fringe location with onsite parking.

About the role

The Group Manager Care Governance & Education leads the direction and management of clinical and care governance, clinical best practice and clinical and care education; that is strategy-aligned, meet the needs of residents/clients and other stakeholders, meet the needs of the workforce, ultimately enabling the achievement of results and sustainable performance.


The Group Manager Care Governance & Education fulfils a key role in SCC Services senior leadership team and works collaboratively and with accountability to achieve best practice outcomes.

Key Responsibilities include but are not limited to:

Lead systems and supports to consistently optimise clinical and care outcomes
across the organisation. Lead the Quality & Clinical Specialists team in work expeditiously to best practice in
being directly accountable to analyse and work with each service and the broader
Services team to investigate and mitigate:all clinical high risksall complex clinical incidentsall complex quality and clinical complaints. This includes the completion of clinical reviews, root cause analysis, developing and
following through to completion continuous improvement plans. Draft comprehensive evidence based Root Cause Analysis (RCA) reports or clinical
reports to the Coroner that protect and defend SCC’s actions and reputation in the
care of its residents/clients. Work collaboratively with the team to Investigate and respond to complaints in a
timely, accurate and professional manner which maintains the reputation of the
organisation. Draft any special purpose quality & clinical report for the Executive team, Services
Committee or Board. Identify and lead continuous improvement & best practice initiatives. Together with the Executive team create a cohesive and effective working relationship which sets a positive workplace culture and frameworks to meet operational and strategic outcomes for the organisation. Enthusiastically lead the Education team to provide clinical care and support
training for SCC.

For further details regarding the scope of the role, please refer to our website or the attached position description.

About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following skills and experience:

A relevant degree or postgraduate qualification in nursing or allied health discipline. Current AHPRA Registration. Experience in leading the governance and quality activities of a large organisation. Demonstrate understanding and experience in developing and implementing governance frameworks. Demonstrate experience in establishing quality management systems. Experience and sound understanding in aged care service provision. Experience in leading, delivery and management of aged care services. Experience in the provision of clinical services in the aged care industry is considered highly desirable. Inclusive of Residential, Community and Retirement Living. High level ability to effectively liaise with, motivate and influence all levels of staff including Board and Executive members.

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

Enquiries: shae.steel@southerncrosscare.com.au
Applications close: 24 July 2024 at 4pm

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