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Partner Service Delivery Manager

1 month ago

Forest Hill, Australia HP Australia Full time

Partner Service Delivery Manager

Description -

HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.

We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.

Responsibilities:

  • Manages channel partner relationships involving service.
  • Small to medium /straightforward/ local scope.
  • Low risk Straightforward legal and commercial issues.
  • Manages project financials including P&L.
  • Manages business development with channel partners.
  • Identifies and develops new opportunities with channel partners.
  • Supports qualification and opportunity assessment for small straightforward opportunities.
  • Acts as opportunity manager for low risk deals.
  • Manages customer relationships on behalf of channel partners.
  • Manages first level to mid-level client delivery relationships.
  • Frequently presents the organization to external customers/clients of channel partners.

Education and Experience Required:

  • Typically 5+ years to establish proven track record in directly related business.
  • Typically first level university degree or equivalent work experience; advanced degree is a plus .

Knowledge and Skills:

  • Moderate knowledge of IT and services industry Knowledge of company organization, policies, HPS services offerings, end to end processes, tools, and routes to market.
  • General technical understanding of products.
  • Problem detection and analysis of root cause.
  • Leads teams to achieve results.
  • Proficiency with desktop applications and familiarity with financial reporting tools.
  • Moderate level of planning, project management and change management skills.
  • Good communication skills.
  • Influence within same team and level.

Why HP Australia?

  • Australian Market Leader across PC & Print
  • A wide and varied product portfolio to market
  • Recognised globally as an Employer of Choice and certified as a Great Place to Work 2023
  • Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups
  • Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia
  • Market Leading Mentoring Program
  • Recognised and one of the world’s most sustainable companies
  • Wellness Programs
  • Flexible work environment
  • Supportive team culture
  • Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.

Thanks for taking the time to review our available position, if you think it is a match for your experience and interests please apply today – we are eager to learn more about you

#LI-POST

Job -

Services

Schedule -

Full time

Shift -

No shift premium (Australia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

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