Commercial Analytics and CRM Lead

1 month ago


Sydney, Australia EP Healthcare Full time
The Company

Our client is a leading global pharmaceutical company. Their strong market position is achieved through the promotion of a diverse and successful product portfolio and an innovative and exciting range of market leading products that address some of society’s most challenging healthcare issues.

The Role
Reporting to the Commercial Excellence Manager your responsibilities will be:
Commercial analytics: Analysis, interpretation, and presentation of various pharmaceutical data sources to advance brand teams understanding and insights into relevant therapeutic markets. Building and interpretation of analytical models to drive analysis and tracking of brand’s strategic objectives. Assist the Commercial Excellence Manager and Brand Team leads with ad-hoc requests including business cases, territory level investigation, and business development opportunities. Reporting and tracking of sales force effectiveness for in-field teams, including preparing reports, providing insights and recommendations, and presenting findings. Leading the analysis and reporting of quarterly sales incentive calculations for in-field sales teams. CRM: Leading the management and evolution of the CRM system including maintenance, training, reporting, and liaising with Regional and Global colleagues to ensure the system aligns with current business dynamics. The Ideal candidate:
Superior analytics capabilities, including advanced Excel skills. Experience building analytical data models. Previous pharmaceutical experience preferred. Experience with pharmaceutical data sources, especially IQVIA sales data. Superior communication and business partnering capabilities. Ability to work autonomously using exceptional time-management skills. Superior attention to detail and problem-solving skills. Previous experience with data visualisation tools (Qlik Cloud experience would be highly regarded). Knowledge and experience with Microsoft suite especially Excel, PowerPoint and Word. Previous experience with a CRM system (Veeva CRM experience will be highly regarded). Experience in sales force effectiveness. The Benefits:

Competitive Base salary
Superannuation at 12.5%
Company bonus, Full Health Insurance
Hybrid workplace, 3 days in office, 2 at home
5 Days extra leave taken at shut down period


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