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Customer Order Processing Manager | Auburn Automated CFC

3 months ago

Lidcombe, Australia Woolworths Full time
  • This role will be responsible for end to end eCom delivery in  our first large scale automated CFC.
  • Foster a customer-centric and team-oriented culture in collaboration with the Leadership team
  • AM Shift | Tuesday to Saturday 5:30am - 2:00pm

Welcome to WooliesX

As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.
We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

What you’ll do  

  • Managing daily throughput and volumes  across all areas of control to deliver in full and on time to our customers.
  • Lead and contribute to strategy development and performance improvement across the CFC
  • Lead your team in building strong working relationships with external partners
  • Manage a diverse shift based team across multiple areas within the CFC, ensuring adherence to all process and procedures
  • Supporting the recruitment and development of  team
  • Ability to analyse data, identify trends and prioritise issues, then make effective decisions and deploy resources as needed.

What you’ll bring 

  • Knowledge of Picking/Packing and dispatch process within an online retail environment
  • Experience managing the development, performance, and engagement of team members
  • Previous experience in a fast paced and changing environment, whilst ensuring key deliverables and time frames are met
  • Have the ability to coordinate a diverse range of tasks and deliver a positive result
  • Experience working to a budget to achieve business targets 

What you’ll experience:  

  • An attractive remuneration package
  • Team discounts across our range of Woolworths Group brands 
  • A global business with endless career possibilities
  • A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
     

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI
 
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.