Trade Store Assistant Manager

4 weeks ago


Horsley Park, Australia Knauf Full time

Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters & accessories, thermal insulation composite systems, paints, floor screed, floor systems, construction equipment and tools. With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide, and sales of 10 billion Euro (in 2019), the Knauf Group is offering a range of career opportunities – in Europe, the USA, South America, Asia, and Africa


About the role:

Knauf Gypsum has an opportunity for an experienced and passionate Trade Store Assistant Manager to work in our new & modern Trade Store based in Horsley Park, NSW. Reporting directly to the Trade Store Manager, this role is best suited to a person with strong leadership skills who can lead by example, has great communication skills both written and verbal & has a natural ability to develop and maintain customer relationships.

It is critical to understand the importance of complying with Workplace Health & Safety Standards and follow protocol. Be passionate about learning new skills for career development opportunities. As a passionate individual, your wealth of experience across commercial, operational, customer and highly unionised work environments will see you flourish in this diverse role.

Key Responsibilities:

  • Supporting the training and development of new team members to ensure they understand and deliver our high standards of customer service
  • Responsible for site inventory and managing trade store profit & loss
  • Accountable for a continuous improvement at the site
  • Ensure that KPI and stock keeping information is analysed and issues addressed and reported
  • Assisting to Create a positive and motivating culture within the team that inspires great performance and supporting all levels of team member performance
  • Builds and sustains positive relationships within the team
  • Ensure that Knauf Gypsum values are part of the operational culture
  • Foster a culture of change readiness to optimise labour usage and streamline processes
  • Contractor Management, finance & administration
  • Occupational Health & Safety and preventative maintenance
  • Client Relationship Management

About you:

  • Proven experience in building services in a Retail or Commercial environment
  • Previous trade experience is highly desirable
  • Forklift licence (preferred but not essential and must be willing to obtain one)
  • Excellent communications, relationship building and time management skills
  • Maintaining a premium level of cleanliness and presentation within a welcoming and inclusive environment
  • Driver licence (preferred but not essential)
  • Outstanding interpersonal and negotiation skills
  • Experience in the use of SAP is highly desirable
  • Strong commitment to safety, excellent communication skills
  • Good working knowledge of Microsoft products, especially Excel, Outlook, Work and PowerPoint

On offer:

  • Competitive Hourly Rate
  • Modern Trade Store environment
  • Yearly pay review
  • Internal growth opportunities for the right candidate
  • 14-week Parental Leave (Primary Carer)
  • Opportunity to work in a fun, high-paced and safe work environment
  • Great work-life balance

Knauf Gypsum values is committed to creating a diverse working environment and is proud to be an equal opportunity employer. As part of the recruitment process successful applicants will be required to complete pre-employment screening which may include a medical and police clearance.



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