Customer Service Officer

4 days ago


Coffs Harbour, Australia Matrix Steel Full time

Coffs Harbour

  • Leading Manufacturer & Installer in QLD and NSW
  • Full Time Opportunity, Monday to Friday
  • Diverse Sales Role - Bring your skills from any industry

Matrix Steel is a dynamic, national leader in the manufacture and installation of building and home improvement materials. Matrix Steel has seven sites across QLD and NSW, with great opportunities for career growth in a fast-paced and supportive workplace.

Matrix Steel is looking to appoint a Customer Service Officer to join our Coffs Harbour Team. This is an exciting opportunity for a motivated sales professional who enjoys building relationships both face to face and over the phone to become an integral part of our growing sales team. 

This newly created role is a permanent, full-time position, set to commence in January 2025.

Responsibilities:

  • Supporting an existing customer list whilst identifying new customers in the region.
  • Leading a small manufacturing team.
  • Supporting growth of S&F Roofing in the region.
  • Introducing our Sheds into the Coffs market region.
  • Driving marketing and brand initiatives in the region.
  • Working closely with Site Supervisors to ensure professional and efficient management of install projects.

What we are looking for:

  • Proven experience building and maintaining relationships.
  • A strong sales track record in the building industry (preferred but not essential).
  • Self-driven, with technical ability and effective communication skills at all levels.
  • Action-orientated with an energy and desire to succeed in the business.

What’s in it for you?

  • Career growth opportunities within the Region
  • Be part of a supportive, talented, and diverse team

If you are looking to become a part of a supportive and driven team that focuses on customer service and safety with a fantastic culture please Apply Now



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