Customer Contracts Analyst

1 month ago

Sydney, Australia Stryker Australia Pty Ltd Full time
Work Flexibility: Hybrid

We're looking for a Customer Contracts Analyst to join our ProCare Servicing Division

This role is perfect for recent graduates with an analytical skillset who want to build a career at Stryker.

Stryker  

We are proud to be a worldwide leader in the medical device industry that is committed to changing lives through collaboration, dedication and ground-breaking technology. We provide innovative orthopedic implants as well as state-of-the-art medical and surgical equipment to help people lead more active and more satisfying lives. With a team in excess of 850 employees we have a strong presence in all capital cities across Australia and New Zealand. Our employees are passionate, set high standards and strive to deliver exceptional results in all that they do. This desire to achieve, combined with a great deal of hard work, has placed Stryker among the largest, best run and most admired companies.

About the role

Many of Stryker's hospital and ambulance customers chose to have ongoing servicing contracts with us whereby our team of engineers will repair and maintain their Stryker devices. This commercially crucial role is responsible for owning and driving the process of service contract renewals and warranty expirations for Stryker customers. You will also support inbound lead nurturing, quoting and contract billing in order to drive sales growth and guide strategic decision making using data and presentations to leadership.

Responsibilities

ANZ & East Asia contract billing and quoting Managing all renewals, opportunities & strategies for service contracts together with divisional sales teams​ Generate and communicate new leads to designated sales representatives & indirectly influence a team of sales representatives to manage new contracts and renewals​ Work cohesively to educate Sales Representatives and team members on service contract pricing and strategies Work with respective marketing and sales, ensuring service revenues are optimized in line with product obsolescence​ & PLCM Attend customer meetings independently or jointly with sales, as needed, to provide expert understanding of products and services provided​ Researching data sources, monitoring of data and conducting analysis to provide business insight and recommendations Assisting with the establishment of performance indicators, maintaining metric data and estimating models. Partner with our third-party service providers across the ANZ/EA region which will drive increased profitability, efficiency, and customer experience. Support contracts review frameworks, as well as regular business reviews in partnership with service leaders.



Experience & Requirements

Tertiary qualifications are preferred with information systems, finance, accounting, logistics/inventory management or engineering. Over 1 year experience in contracts management or business analytics Commercial acumen, presentation skills and a focus on driving business growth Excellent oral and written communications skills, effective inter-personal skills, and the ability to work with personnel at all organizational levels. Business process improvement capability and ability to contribute to and implement systematic improvements  Strong analytical aptitude with proven ability to analyse/interpret data and provide insight to other departments Professional Experience and success working with people from multiple cultures and backgrounds

Culture & Benefits  

At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities. 

Some of our benefits include  

Join one of Australia’s Best Places to Work in 2020  Multiple financial benefits including health care, financial wellbeing, insurance benefits.  Ongoing training and opportunities for career progression  Paid Parental leave schemes  Volunteer Days  Being part of one of the world’s largest and most recognizable brands.  Excellent team culture – we have fun whilst we work  A Leader who will support & guide you throughout your career  Access to employee benefits  Access to our career and self-development program from day one  Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes 

To join us click apply  

Travel Percentage: 0%

  • Contract Credit Analyst

    4 months ago

    Sydney, Australia QIC Limited Full time

    **Credit Analyst - 2 Month Contract Opportunity QIC is looking for a parental leave cover for an initial 2-month fixed term contract to join the business within our Private Debt Team. As we need someone to hit the ground running in this role, we are looking for someone with an exceptional background as a Credit Analyst within an Investment organisation...

  • Contract Service Desk Analyst

    2 days ago

    Sydney, New South Wales, Australia ASG Group Full time

    Job Title: Contract Service Desk AnalystWe are seeking a highly skilled Contract Service Desk Analyst to join our team. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Deliver high-quality technical support to clients via phone, email, and chat.Resolve technical...

  • Contract and Procurement Analyst

    4 months ago

    Sydney, Australia Talent International Full time

    australia sydney permanent au$40.20 - au$52.31 per hourTalent International is looking for a Contract and Procurement Analyst who will work for one of our NSW Government clients for a 6 month contract (with view to extend or potentially go permanent) based in Gladesville paying $40.20 - $52.31ph + super. **Job Description**: Serve as the single point of...

  • Customer Contracts Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Stryker Australia Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Contracts Analyst to join our ProCare Servicing Division at Stryker Australia Pty Ltd.This role is ideal for recent graduates with analytical skills who want to build a career in a dynamic and innovative company.Stryker is a worldwide leader in the medical device industry, committed to changing lives...

  • Customer Contracts Specialist

    1 week ago

    Sydney, New South Wales, Australia Stryker Australia Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Contracts Analyst to join our ProCare Servicing Division at Stryker Australia Pty Ltd.This role is perfect for recent graduates with an analytical skillset who want to build a career in a dynamic and growing company.Key ResponsibilitiesManage ANZ & East Asia contract billing and quotingOwn and drive the...

  • Reporting Analyst

    3 months ago

    Sydney, Australia HAYS Full time

    Are you looking for your next reporting analyst contract role in financial services? **Your new company** One of our leading financial service clients is looking for a technical yet business-driven reporting analyst with experience in customer complaints and resolutions. **Your new role** You will be responsible for developing data and analytical reports...

  • Billing Analyst

    4 months ago

    Sydney, Australia DB Schenker Full time

    At **DB Schenker**, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are ...

  • Analyst, Kyc

    3 months ago

    Sydney, Australia MUFG Bank, Ltd. Full time

    Analyst, KYC (6mth Fixed Term Contract) **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for...

  • ServiceNow Technical Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia AC3 Australia Full time

    About the RoleThis is a contract position for a ServiceNow Technical Business Analyst to work onsite at one of our customers' locations in the Parramatta area. The initial contract is for 6 months, with high chances of extension or ongoing work.Key ResponsibilitiesContribute to the analysis and delivery of business process initiativesOrganise and facilitate...

  • PMO Analyst

    3 months ago

    Sydney, Australia Anton Murray Consulting Full time

    Melbourne, Sydney- Asset Management, Investment Banking- Contract or TemporaryOur client is a leading global financial institution seeking project analysts with 3+ years experience to join their risk and compliance project team. This is a key role within the business, joining a team of experienced risk and compliance professionals, working collaboratively...

  • Finance/contract Support Analyst

    1 month ago

    Sydney, Australia CBRE Full time

    **Finance/Contract Support Analyst : 6 months Contract** **Job ID** - 181239**Posted** - 21-Aug-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Accounting/Finance, Facilities Management, Purchasing/Procurement **Location(s)** Melbourne - Victoria - Australia, Sydney - New South Wales - Australia **We Look forward for you...

  • Procurement Analyst

    3 months ago

    North Sydney, Australia Pacific National Full time

    **Procurement Analyst - Contract and Supply Enablement** - ** Working within a friendly, innovative, and collaborative team culture**: - ** Work closely with stakeholders within the various functions of Pacific National**: - ** Located in either North Sydney or Brisbane** **About us** Pacific National (PN) is the largest private provider of diversified...

  • Data Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Milestone IT (Milestone Information Technology) Full time

    Data Business Analyst (Contract) OpportunityMilestone IT is seeking a skilled Data Business Analyst to support our client's data-driven decision-making processes.Key Responsibilities:Collaborate with stakeholders to understand business requirements and objectives.Perform data mapping and analysis to identify relevant data sources.Develop and maintain data...

  • System Analysts Contract Specialist

    7 days ago

    Sydney, New South Wales, Australia Recruitment Hive Full time

    Job Title: System Analysts ContractRecruitment Hive is seeking experienced System Analysts to join various project teams for our Federal Government Client. As a key member of an agile delivery team, you will be responsible for providing digital services to support the business and operating environment of the department.Key Responsibilities:Analyse and...

  • System Analysts Contract Specialist

    6 days ago

    Sydney, New South Wales, Australia Recruitment Hive Full time

    System Analysts ContractOur client, a Federal Government department, is seeking experienced System Analysts to join various project teams. As a key member of an agile delivery team, you will be responsible for providing digital services to support the business and operating environment of the department.Key Responsibilities:Analyse and facilitate information...

  • Customer Insights Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Mirvac Full time

    About the RoleMirvac is seeking a highly skilled Customer Insights Analyst to join our team. As a key member of our customer experience function, you will be responsible for driving business growth through data-driven insights and customer-centric strategies.Key ResponsibilitiesDevelop and maintain a comprehensive understanding of customer needs,...

  • Analyst

    4 weeks ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Compliance Analyst - IPART Officer C** - Ongoing role within the NSW Government - Play an integral role in expanding IPARTs inspection and investigation functions - Central Sydney location, with flexible working conditions and hybrid working options - We will support you in learning the role **About the role** The Compliance Analyst (internally known as...

  • Cyber Security Analyst

    4 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Cyber Security Analyst, Ongoing opportunity available, Sydney CBD + flexible/hybrid options** The Department of Customer Service (DCS) is looking for a Cyber Security Analyst’s to join our growing cyber security team! **Benefits** - Ongoing Grade 7/8 position delivering operational cyber security capabilities to defend and protect critical government...

  • Analyst, Kyc

    3 months ago

    Sydney, Australia MUFG Bank, Ltd., Australia Full time

    **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...

  • ICT Contracts Specialist

    3 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    About the RoleThis is an exciting opportunity to join the NSW Department of Customer Service as a skilled ICT Contracts Specialist. As a key member of our team, you will play a crucial role in supporting effective procurement practices and ensuring compliance with State Government and Departmental policies.Key ResponsibilitiesEnsure all procurement...