Case Worker

4 weeks ago


Toowoomba City, Australia Mercy Community Full time

About the Role

The Families and Young People Services Team are currently on the search for a Case Worker to join our Connected Families Program on a Permanent Part-time basis.  

This role is responsible for quality service delivery to children, young people, families and the community. Your role is to provide support and case management for families engaged in the service with a view to supporting highly vulnerable families to become stronger, capable and resilient. 

This role is paid under SCHADS award level 4, plus superannuation plus generous salary packaging available

The role involves but not limited to - 

  • Provide a range of intensive support services to highly vulnerable families
  • Delivery of culturally inclusive services and case management
  • Work collaboratively with your line manager to identify client needs and deliver appropriate services within available resources, continually assessing effectiveness and responding to changing needs and dynamics
  • Build and maintain trusting and meaningful working relationships with clients and relevant stakeholders
  • Support and provide opportunities for life and personal skill development for clients by role modelling expected behaviours

About you

As the successful applicant, you will possess:

  • Degree in Social Work, Social Science, Psychology or related discipline from a recognised institution; or relevant Diploma or Certificate with previous relevant experience
  • Sound knowledge and understanding of the Queensland Child Protection system
  • Demonstrated intermediate ability to use computer IT systems including MS Word and Excel
  • Queensland Provisional Green or above Driver’s Licence
  • Ability to obtain positive notice in the legislatively required personal history check in line with service stream compliance requirements
  • Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure
  • Previous experience in strengths-based casework with complex families will be favourable

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

  • Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
  • Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards
  • Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
  • Free annual influenza and/or other vaccination reimbursements
  • Employee referral bonus incentive
  • Cash out or purchase annual leave and to take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy Community Services. 

APPLY NOW The closing date for application, 22 November 2024. Please note we may contact applicants prior to closing date.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au.

Apply Now


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