Case Manager

4 weeks ago

Toowoomba City, Australia Mercy Community Full time
About the Role

Mercy Community is seeking a qualified and passionate Case Worker to join their Family Intervention Program. This is a Permanent Full-Time position based in Toowoomba.

The Family Intervention Program supports families who are working with Child Safety Services to meet the goals of their Case Plan. The program is open to all families engaged in ongoing Child Safety Services processes, whether their children are living in the family home or in an out-of-home care arrangement.

Key Responsibilities:

  • Work collaboratively with families and key stakeholders to support each family to function in ways that promote the safety and wellbeing of children within the family group.
  • Assess all dimensions of family resources, including extra familial resources.
  • Assist families to action Child Safety case plan goals utilizing their own resources wherever possible and connecting to relevant support services where appropriate.
  • Deliver evidence-based programs and provide interventions to develop family's knowledge and skills to increase safety and wellbeing of children within the family unit.
  • Maintain a current awareness of community resources to broaden options available to vulnerable families as appropriate and work collaboratively with these services in the interests of the family.
  • Work in structured, time-focussed ways with families across a range of settings to encourage and support family goal achievement with a view to sustainable outcomes and timely withdrawal of services.
  • Maintain an evidence-informed dialogue with Child Safety Services.
  • Make recommendations to Child Safety Services regarding decisions involving children.

About You

  • Degree in Social Work, Social Science, Psychology or related discipline from a recognised institution.
  • Sound knowledge and understanding of the Queensland Child Protection system.
  • Queensland Provisional Green or above Driver's Licence.
  • Ability to obtain positive notice in the legislatively required personal history check in line with service stream compliance requirements.
  • Evidence of current vaccination against whooping cough or willingness to obtain.
  • Previous experience in strengths-based casework with complex families will be favourable.

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

As a member of the Mercy Community team, you will have access to some fantastic benefits, including:

  • Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component.
  • Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards.
  • Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors.
  • Free annual influenza and/or other vaccination reimbursements.
  • Employee referral bonus incentive.
  • Cash out or purchase annual leave and to take advantage of extra leave entitlements.

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

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