Automation Developer

3 months ago

Melbourne, Australia Gallagher Full time

Overview

Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients’ outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors. Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1,600 staff. How you'll make an impact As an Automation Developer you will work with process owners to document current and future state requirements, including mapping and optimizing processes. The role will investigate problems in systems, processes, and services whilst assisting with the implementation and development of solutions. Maintain in-depth knowledge and provide expert advice to a range of technical and non-technical stakeholders. You will have a strong technical background, excellent critical thinking skills, and a passion for delivering high-quality outcomes. This position of Automation Developer offers opportunities for growth overseeing the development and delivery of solutions with the automation of existing processes leveraging Robotic Process Automation and associated technology. On a day to day basis you will: Design, develop, and implement RPA solutions using UiPath Analyse and evaluate existing manual processes and develop automated workflows to improve efficiency and accuracy Gather requirements and create functional specifications Engage directly with end users, interpreting requirements and working with various stakeholders Write code, scripts, and test cases to ensure the quality and reliability of RPA solutions Work with other teams, to integrate RPA solutions with existing systems Liaise with internal clients, colleagues, and vendors to resolve issues in an effective and timely manner Support the incident management and the change advisory board governance process Develop recommendations on support requests to drive continuous improvement Plan and monitor project and integration activities Engage in other duties as assigned About you We are interested in hearing from people who have: Tertiary studies in Computer Science, Software Engineering or equivalent, or equivalent knowledge gained through practical work experience. Strong experience with UiPath (Robotic Process Automation) development Experience in utilising Robotic Framework and reporting through Orchestrator Experience managing production support for enterprise scale applications Experience with MS Power Automate & other RPA platforms is highly desirable Excellent communication and interpersonal skills Ability to co-ordinate technical activities with multiple stakeholders to achieve outcomes Solid understanding of software development methodologies and best practices Strong analytical and critical thinking skills, with demonstrated experience in troubleshooting and optimizing application performance Ability to travel and work interstate for training and project assignments Working with us: GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce. Just a few of our benefits include: Discounted Insurance Dress for your day Novated Leasing Flexible & hybrid working

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