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Cloud Developer

2 months ago

Melbourne, Victoria, Australia Cloud Clips Full time

About the Opportunity

As a Cloud Developer (Salesforce Marketing Automation) at Cloud Clips, you will play a crucial role in supporting our main enterprise channel for proactive engagement with customers and prospects that drive business performance through awareness, affinity, consideration, purchase, use, and renewal of our products and services.

The role interfaces with our immediate Data, Strategy & Analytics team and across the broader business including Technology, Digital & Digital Products, Brand and Marketing as well as individual product teams.

Key Responsibilities:

  • Establish a campaign delivery capability that is reliable, scalable, and measurable in the execution of all campaign activities.
  • Ensure seamless execution and deliveries of all campaigns across multiple channels, including integration into Salesforce and other digital mediums.
  • Development of marketing automation campaign delivery framework, in the areas of automated and trigger-based campaigns and customer communications journeys.
  • Identify and build data triggers for automated communications (e.g. journey entry events, decision splits, etc.) in the SFMC platform.
  • Work in conjunction with Marketing teams to deliver and continuously optimize campaigns across the entire customer's life cycle.
  • Act as Cloud Clips' Subject Matter Expert in the delivery of all key communication workstreams in cross-functional projects relating to deliveries in communications to achieve positive business outcomes.
  • Ensure projects are completed accurately and within specified time frames.
  • Develop and manage relationships with key internal stakeholders and external providers.

Requirements:

  • Strong knowledge and technical experience in managing data imports and writing SQL statements required.
  • Experience in SFMC components will be highly regarded, primarily Automation Studio and Journey Builder desirable.
  • Degree Qualified in Computer Science or a related field desirable.
  • Proven experience in developing, optimizing, and managing CRM and 1:1 campaigns and journeys.
  • Ability to apply critical thinking and business acumen when designing solutions to business problems.
  • Strong analytical and problem-solving skills with a data-driven approach.
  • Excellent organizational and project management skills and high attention to detail, with the ability to manage multiple time-sensitive projects under tight deadlines.