Service Manager
2 weeks ago
About us
Grand Pacific Health is a not-for-profit, primary health care organisation providing locally tailored, high quality physical and mental health services across NSW and the ACT.
About the position
We are seeking a highly motivated and experienced Service Manager to provide leadership and service delivery for a collective of programs.
Due to recent growth and expansion within Grand Pacific Health we are seeking our newest team member a self-motivated and dynamic individual with a passion for improving the health and wellbeing including but not limited to; refugees, older people and other vulnerable communities.
You will be accountable for the management, continuous improvement and performance of the various programs to fulfill contract deliverables, ensuring consumer management and service delivery consistent with best practice guidelines.
Key responsibilities include:
- Provide day to day team leadership for staff including rostering, monitoring client intake, providing debriefing and ongoing support as required
- Manage budgetary requirements and report against deliverables in accordance with funding and organisational requirements
- Establishment and continued engagement with key stakeholders including funding bodies and the wider Grand Pacific Health
- Provide leadership within delegated programmes as well as GPH hubs and integration with other co-located services
- Contribute to identification of psychosocial and mental health needs of the local community and identity, recommend and implement strategies for service improvement and accessibility
We have an inclusive, flexible, and supportive work environment, offering you the opportunity to work with a dedicated multidisciplinary team of professionals who are committed to making a positive impact on the lives of individuals and families in our community.
This is a full-time, fixed term opportunity until June 2027 and you can be based from Wollongong or South West Sydney, with regular travel between each location and services required.
Why join GPH?
- Flexible work arrangements to find your best work life balance
- Continuous learning and development opportunities
- Regular supervision and support
- Generous salary packaging options – increase your take home pay
- We make a positive difference to the lives of those we support
What you’ll need
We are looking for someone with:
- Relevant qualifications in a health discipline (allied health, nursing, peer work, health promotion or Aboriginal Health
- Previous experience in health, mental health or community service management roles
- Demonstrated leadership experience of a multi-disciplinary team including including planning for and delivering on team objectives and deliverables, monitoring and developing team and individual performance.
- Demonstrated excellent interpersonal, communication, influencing and consultation skills to work effectively with all stakeholders and achieve positive outcomes
Interested?
Visit our website www.gph.org.au/employment to download Position Description and our Employee Benefits Information and click the 'apply' button to submit your application.
Please ensure that your cover letter addresses the selection criteria detailed in the position description and include this in your application.
For more information please contact: Jaci Smith - Manager, Mental Health jsmith@gph.org.au 4220 7600
Applications close: 17 November 2025
*Please note that short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.
We welcome applications from people with lived experience of mental health, Aboriginal and Torres Strait Islander people, people from the LGBTQI community, people with diverse culture and linguistic backgrounds and people with a disability.
Selected applicants will be asked to provide evidence of compliance with COVID-19 Vaccination.
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