![Coates Hire](https://media.trabajo.org/img/noimg.jpg)
Customer Support Officer
4 weeks ago
About us
Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
A Customer Support Officer (based in Moorebank) is the first point of contact with our customer. Whilst providing exceptional customer service, this role is responsible for listening, identify the needs of our customers, then applying solution based selling techniques to create a sale. You will find yourself working collaboratively with our branch network, transport and fleet teams to assist in the fulfilment of customer requests.
About your responsibilities
• Managing our top tier clients with product and service information via email, phone or web enquiries.
• Source equipment to meet customer needs via our branch network.
• Complete administrative duties such as generating hire schedules, invoicing, raising purchase orders.
• Coordinate equipment deliveries, transfers, pick-ups, repairs, changeovers and breakdowns.
• Monday to Friday 7.00 am to 3.00 pm and 9.00 am-5.00 pm.
About you
• A passion for customer service and resolving issues and troubleshooting.
• Ability to multitask and manage complex customer queries.
• Attention to detail and accuracy.
• A willingness to adapt to changing situations and work with a continuous improvement approach.
• Resilience, enjoy a challenge and can work autonomously whilst still being part of a team.
What you’ll get in return
We provide our team with a wide range of perks and benefits, including:
• Development and career progression pathways
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation
-
Customer Support Officer
2 weeks ago
Moorebank, New South Wales, Australia Coates Hire Full timeAbout usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. A Customer Support Officer (based in Moorebank) is the first point of contact with our...
-
Customer Support Officer
2 weeks ago
Moorebank, New South Wales, Australia Coates Full timeAbout usYou've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that we're nothing...
-
Customer Support Officer
2 weeks ago
Moorebank, New South Wales, Australia Coates Full timeAbout usYou've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that we're nothing...
-
Customer Support Officer
3 months ago
Moorebank, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that...
-
Customer Support Officer
2 weeks ago
Moorebank, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that...
-
Customer Support Officer
2 weeks ago
Moorebank, New South Wales, Australia Coates Full timeAbout usYou've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We're proudly Australian-owned, with a long...
-
Customer Support Officer
2 weeks ago
Moorebank, New South Wales, Australia Coates Full timeAbout usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.About your responsibilities Source equipment to meet customer needs via our branch...
-
Customer Support Officer
2 weeks ago
Moorebank, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Customer Support Officer
7 days ago
Moorebank, Australia Coates Full time**About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **About your responsibilities** - Source equipment to meet customer needs via our...
-
Customer Service Officer
3 weeks ago
Moorebank, Australia Synergy People Full timeOur client is a highly established Australian food and beverage distribution company with their own on-site fleet. We have an additional opportunity for a Customer Service Officer to assist their team based in Moorebank. This is your chance to use your existing skills or to learn some valuable new ones as part of an enthusiastic, close-knit team. **Key...
-
Office Administrator/customer Service
2 weeks ago
Moorebank, Australia Robert Green Full timeRobert Green Office Administrator/ Customer Service Robert Green is a Sydney based wholesaler and online retailer of homewares and shower curtains. We are currently seeking a well organised office administrator with customer service experience to run our office on a daily basis. Your main role and tasks will be: - Manage all office tasks as required -...
-
Customer Service Officer
7 days ago
Moorebank, Australia Capital S.M.A.R.T. Full timeWork 8-4pm Monday-Friday No weekends! - Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations - 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be...
-
Customer Service Officer
2 weeks ago
Moorebank, New South Wales, Australia Concept Recruitment Specialists Full timePosition Summary:Work alongside the team of 2 Customer Service Officers (3 including self).Provide leading edge customer service by demonstrating a professional image with exceptional communication, organizational and customer service skills.Attend to the needs of all stonemasons with their orders and enquires, plus attend to any visitors to the showroom...
-
Customer Service and Despatch Officer
4 weeks ago
Moorebank, Australia Adbri Masonry Full time**The role** The Customer Service and Despatch Officer plays an important role in helping to achieve the profitable sales of Adbri Masonry products by delivering superior customer service. We are looking for a friendly, versatile and reliable person to join our team at Moorebank in this full time role. This fast-paced role needs someone who has the ability...
-
Customer Service and Despatch Officer
2 weeks ago
Moorebank, New South Wales, Australia Adbri Masonry Full timeThe roleThe Customer Service and Despatch Officer plays an important role in helping to achieve the profitable sales of Adbri Masonry products by delivering superior customer service.We are looking for a friendly, versatile and reliable person to join our team at Moorebank in this full time role. This fast-paced role needs someone who has the ability to...
-
Customer Experience Specialist
7 days ago
Moorebank, Australia Grays Full timeReporting to the Customer Service Team Leader, this position offers genuine flexibility to work from our office and from home in a hybrid working arrangement. **In this role, you will be responsible for**: - Delivering excellent service to Grays customers, within our established procedures. - Implement practical solutions for customer issues. - Effectively...
-
Customer Service Coordinator
3 weeks ago
Moorebank, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Moorebank Branch are looking for an experienced Customer Service...
-
Customer Experience Specialist
2 weeks ago
Moorebank, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Moorebank Branch are looking for an experience Customer Service...
-
Customer Experience Expert
2 weeks ago
Moorebank, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Moorebank Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays -...
-
Customer Experience Expert
3 weeks ago
Moorebank, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Moorebank Branch are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays - $28.64ph **About...