Customer Service Officer

7 days ago

Moorebank, Australia Capital S.M.A.R.T. Full time

Work 8-4pm Monday-Friday No weekends
- Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations
- 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available

Capital SMART is still leading the way in small to medium accident repair technology We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 + team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.

Join us and you’ll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.

Our Leadership team is dedicated to your safety, success, and growth

**The Opportunity**:
We have an exciting opportunity for a Customer Service Officer to join the team at Moorebank, Sydney

You will be the first point of contact for our customers, providing up to date information about their repairs and instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to:
**Role responsibilities**:

- Ensuring the environment is always customer friendly.
- Checking in all customers as they present for their assessment.
- Providing a caring and professional service during all customer interaction
- Managing the customer return to collect vehicle once repairs are completed and addressing any concerns.

**Does this sound like you?**
- Have previous experience in a customer facing, fast paced environment
- Strive to achieve a positive customer experience in every interaction
- Have high attention to detail
- Be organised and has exceptional time management skills
- Build rapport in person as well as over the phone
- Work well in a team

We are a business that understands that people have different needs, and ask that you give us the opportunity to discuss your needs, and how they can fit into the operational requirements.

**Benefits**
- Reward & recognition - lunch provided once a week and monthly celebrations
- Career development and training - guidance and support from not only management, but your teammates
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms provided
- 24/7 professional counselling for Team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _
- No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - _**_APPLY NOW or call Kate on 0438 259 870_**

Video

  • Customer Service Administrator

    2 weeks ago

    Moorebank, New South Wales, Australia Taitung Food Service Full time

    Market leading food distributor with more than 40 years history needs a full time Data entry/Customer Service Administrator to work in head office in Moorebank.ResponsibilitiesData entry for daily orders receivedMaintain accurate delivery dockets record in systemOther data entry and administration duties as requiredSkills and requirementsData entry/admin...

  • Customer Service Officer

    3 weeks ago

    Moorebank, Australia Synergy People Full time

    Our client is a highly established Australian food and beverage distribution company with their own on-site fleet. We have an additional opportunity for a Customer Service Officer to assist their team based in Moorebank. This is your chance to use your existing skills or to learn some valuable new ones as part of an enthusiastic, close-knit team. **Key...

  • Customer Service Officer

    2 weeks ago

    Moorebank, New South Wales, Australia Concept Recruitment Specialists Full time

    Position Summary:Work alongside the team of 2 Customer Service Officers (3 including self).Provide leading edge customer service by demonstrating a professional image with exceptional communication, organizational and customer service skills.Attend to the needs of all stonemasons with their orders and enquires, plus attend to any visitors to the showroom...

  • Office Administrator/customer Service

    2 weeks ago

    Moorebank, Australia Robert Green Full time

    Robert Green Office Administrator/ Customer Service Robert Green is a Sydney based wholesaler and online retailer of homewares and shower curtains. We are currently seeking a well organised office administrator with customer service experience to run our office on a daily basis. Your main role and tasks will be: - Manage all office tasks as required -...

  • Customer Service and Despatch Officer

    4 weeks ago

    Moorebank, Australia Adbri Masonry Full time

    **The role** The Customer Service and Despatch Officer plays an important role in helping to achieve the profitable sales of Adbri Masonry products by delivering superior customer service. We are looking for a friendly, versatile and reliable person to join our team at Moorebank in this full time role. This fast-paced role needs someone who has the ability...

  • Customer Service and Despatch Officer

    2 weeks ago

    Moorebank, New South Wales, Australia Adbri Masonry Full time

    The roleThe Customer Service and Despatch Officer plays an important role in helping to achieve the profitable sales of Adbri Masonry products by delivering superior customer service.We are looking for a friendly, versatile and reliable person to join our team at Moorebank in this full time role. This fast-paced role needs someone who has the ability to...

  • Customer Service Coordinator

    3 weeks ago

    Moorebank, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Moorebank Branch are looking for an experienced Customer Service...

  • Customer Support Officer

    2 weeks ago

    Moorebank, New South Wales, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. A Customer Support Officer (based in Moorebank) is the first point of contact with our...

  • Customer Service Manager

    3 weeks ago

    Moorebank, Australia Peak Talent Full time

    **Customer Service Manager** A long-standing Australian company with a solid reputation and track record of growth is seeking a motivated and enthusiastic Customer Service Manager to join their team. Make a solid impact while driving a team across 2 divisions deliver superior customer service to their customer base. Draw upon your prior experience to impact...

  • Customer Service Associate

    3 weeks ago

    Moorebank, Australia Peak Talent Full time

    **Customer Service Associate** A long-standing Australian company with a solid reputation and track record of growth is seeking a motivated and enthusiastic customer service associate to join their team. Be responsible for delivering exceptional customer service for a variety of products across outdoor activities and lifestyle in a friendly and supportive...

  • Customer Support Officer

    1 month ago

    Moorebank, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. A Customer Support Officer (based in Moorebank) is the first point of contact with our...

  • Customer Support Officer

    4 weeks ago

    Moorebank, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. A Customer Support Officer (based in Moorebank) is the first point of contact with our...

  • Customer Support Officer

    2 weeks ago

    Moorebank, New South Wales, Australia Coates Full time

    About usYou've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that we're nothing...

  • Customer Service Coordinator

    2 months ago

    Moorebank, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. Coates Customer Service Coordinators (based in Moorebank) perform a critical role within...

  • Customer Service Coordinator

    4 weeks ago

    Moorebank, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. Coates Customer Service Coordinators (based in Moorebank) perform a critical role within...

  • Customer Service Coordinator

    4 weeks ago

    Moorebank, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. Coates Customer Service Coordinators **(based in Moorebank)** perform a critical...

  • Customer Support Officer

    2 weeks ago

    Moorebank, New South Wales, Australia Coates Full time

    About usYou've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that we're nothing...

  • Customer Service Coordinator

    2 weeks ago

    Moorebank, New South Wales, Australia Coates Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.Coates Customer Service Coordinators (based in Moorebank) perform a critical role within...

  • Customer Service Coordinator

    2 months ago

    Moorebank, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Support Officer

    3 months ago

    Moorebank, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that...