Boutique Technician | Tissot Collins Street

1 month ago

Melbourne, Australia Swatch Group Australia Full time

About Tissot

Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses sustainable solar energy and connected technology that guarantees privacy. It confirms our long-held reputation as innovators by tradition.

Our passion for sport is unrivalled and our timing systems are tried, tested and trusted by a range of professional sports and athletes. In basketball the NBA and FIBA, in cycling the Tour de France, Giro d’Italia and La Vuelta and in motorsports MotoGPTM are just some of the names that rely on Tissot as their Official Timekeeper. We provide innovative and traditional watches for our customers who appreciate our commitment to quality, authenticity, and excellence.

The Role

This role will be responsible for

  • Provide first level of technical assistance to clients
  • Registration of services, clearly identifying service needs
  • Facilitate Pre-Authorization & Watch Imagery
  • Escalation Management
  • Refer to catalogs, directories, or databases to answer client queries
  • Collaborate with the service centre for coordination of services
  • Conduct Warranty interventions (Such as Battery exchanges, repair on bracelets etc.)
  • Case cleaning utilising an ultrasonic / steam cleaner
  • Partial disassembly / assembly of mechanical and quartz movements
  • Conduct quality control checks for watches returned from the service centre
  • Maintenance of tools and equipment / ordering of consumables
  • Daily reconciliation and reporting of CS activities
  • Receipt and registration of incoming parcels
  • Conduct weekly stock take
  • Be able to sell watches at times when needed
  • Demonstrate complete knowledge of all product lines
  • Understand watch technology; watch movements, calibres by model, “how they work” and relate knowledge to clients as needed/ requested

The person in this role would need to have the following skills and experience

  • Excellent communication skills
  • Technical aptitude with ability to follow technical instructions and guides
  • Dexterity and ability to work with tools
  • Collaborating with the team to exchange ideas and initiatives
  • Time and priority management skills
  • Compliant with operating procedures and protocol
  • Ability to judge the costs and benefits of a possible action
  • Decisive, firm, courteous, customer oriented, can handle stress
  • A work ethic that understands the importance of going above and beyond to satisfy the client and exceed their expectations
  • Providing personalised service: knowledge of providing special services to clients based on their needs

How to Apply

Click APPLY to submit your application.

  • Assistant Store Manager | Tissot Collins Street

    2 months ago

    City of Melbourne, Australia Swatch Group Full time

    About Tissot Since , Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses...

  • Assistant Store Manager Tissot Collins Street

    2 months ago

    Melbourne, Australia Swatch Group Full time

    **About Tissot** Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses...

  • Assistant Store Manager | Tissot Collins Street

    1 month ago

    Melbourne, Australia Swatch Group Australia Full time

    About Tissot Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses...

  • Boutique Technician | Tissot Collins Street

    2 months ago

    City of Melbourne, Australia Swatch Group Full time

    About Tissot Since , Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses...

  • Sales Associate | Tissot Collins Street

    2 months ago

    City of Melbourne, Australia Swatch Group Full time

    About Tissot Since , Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses...

  • Boutique Technician Tissot Collins Street

    2 months ago

    Melbourne, Australia Swatch Group Full time

    **About Tissot** Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses...

  • Assistant Boutique Manager

    4 weeks ago

    Melbourne, Victoria, Australia Swatch Group Full time

    About TissotTissot is a Swiss watch manufacturer with a rich history of innovation and precision. As a leading brand in the industry, Tissot has been at the forefront of watchmaking for over a century.Our commitment to quality and craftsmanship is matched only by our passion for performance and precision. We have a long-standing reputation for innovating by...

  • Sales Associate | Tissot Collins Street

    1 month ago

    Melbourne, Australia Swatch Group Australia Full time

    About Tissot Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses...

  • Assistant Boutique Manager Role in Collins Street

    21 hours ago

    Melbourne, Victoria, Australia Swatch Group Australia Full time

    About Swatch Group AustraliaWe are a leading luxury watch and jewelry company with a rich history dating back to 1853. Our dedication to craftsmanship, quality, and innovation is matched only by our passion for performance and precision.Our passion for sport is unparalleled, and our timing systems are trusted by professional athletes and organizations around...

  • Assistant Boutique Manager Longines Collins Street

    6 months ago

    Melbourne, Australia Swatch Group Full time

    **About Longines** Longines - famous for the elegance of its timepieces - is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of...

  • Assistant Boutique Manager

    6 months ago

    Melbourne, Australia Officine Panerai Full time

    Reference Code: 95550**Assistant Boutique Manager - Panerai, Collins Street**: - Melbourne, VIC, AU- PermanentFounded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these...

  • Assistant Store Manager

    2 days ago

    Melbourne, Victoria, Australia Swatch Group Australia Full time

    About TissotTissot, a renowned Swiss watchmaker, has been at the forefront of precision timekeeping since 1853. Our commitment to craftsmanship and quality is matched only by our passion for innovation and performance. From the iconic T-Touch to our cutting-edge T-Touch Connect Solar, we've consistently pushed the boundaries of watchmaking excellence.As a...

  • Assistant Store Manager

    4 weeks ago

    Melbourne, Victoria, Australia Swatch Group Australia Full time

    About Swatch Group AustraliaA leading luxury watch brand, Tissot has been at the forefront of Swiss watchmaking since 1853. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. We have a long history of pioneering innovative products, such as the legendary Tissot T-Touch, which has made headlines and...

  • Sales Associate

    6 months ago

    Melbourne, Australia Frontline Recruitment Full time

    **Sales Associate** **Luxury Fashion** **Collins Street** This luxury fashion house is known for it's beautifully crafted bespoke shoes and ready-to-wear garments. This prestigious brand is present in the world's greatest capital cities, in order to offer their iconic experience all over the world. We are supporting this exclusive boutique in finding...

  • Store Manager Collins Street

    6 months ago

    Melbourne, Australia Retailworld Resourcing Full time

    Salary of $70,000-$80,000 + Super + Bonuses - Flexibility for a Monday to Friday roster, with the occasional weekend! - Opportunity to progress in well established and global luxury brand **About the company**: Our brand is trendy, versatile and well known with products for clients of all ages. They are very renowned across the world and are continuing to...

  • Senior Luxury Retail Operations Manager

    1 week ago

    Melbourne, Victoria, Australia Swatch Group Full time

    About Swatch GroupSwatch Group is a renowned Swiss watch manufacturer that embodies the perfect blend of innovation, precision, and style. Our rich history dates back to , where we pioneered the art of watchmaking.We take immense pride in our reputation as innovators by tradition, with products like the Tissot T-Touch making headlines and history. Our...

  • Operations Coordinator Full-time Collins Street

    6 months ago

    Melbourne, Australia Tiffany & Co. Full time

    We now have a rare and exciting opportunity for a skilled and experienced individual to join our stunning Collins Street Boutique as an Operations Coordinator on a Full-time basis. In this role, you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock...

  • Assistant Boutique Manager

    5 months ago

    Melbourne, Australia Frontline Recruitment Full time

    **Assistant Boutique Manager** **Luxury | Collins Street** We are currently seeking a seasoned professional to join an international luxury retailer as Assistant Boutique Manager, located on the iconic Collins Street in Melbourne. This role is an exceptional opportunity for an individual with a strong understanding of VIP clientele and a proven track...

  • Assistant Boutique Manager

    6 months ago

    Melbourne, Australia Frontline Recruitment Full time

    **Assistant Boutique Manager** **Luxury | Collins Street** We are currently seeking a seasoned professional to join an international luxury retailer as Assistant Boutique Manager, located on the iconic Collins Street in Melbourne. This role is an exceptional opportunity for an individual with a strong understanding of VIP clientele and a proven track...

  • Assistant Boutique Manager

    6 months ago

    Melbourne, Australia Frontline Recruitment Full time

    **Assistant Boutique Manager** **Luxury | Collins Street** We are currently seeking a seasoned professional to join an international luxury retailer as Assistant Boutique Manager, located on the iconic Collins Street in Melbourne. This role is an exceptional opportunity for an individual with a strong understanding of VIP clientele and a proven track...