Case Manager

Found in: Talent AU C2 - 2 weeks ago

Macquarie Park, Australia DXC Technology Full time

Job Description:

About the role

As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales.

Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales.

The Case Manager will assist and support injured worker’s return to work through the delivery of person-centred case management to ensure entitlements to compensation are made appropriately. Dealing with internal and external stakeholders is paramount to solid and sustainable outcomes.

To be successful in this role, you will have

  • Experience as a Case Manager with the NSW Workers Compensation Scheme, ideally in Return to Work or Long-Term Case Management
  • Excellent communication and organisational skills.
  • Outstanding customer service skills.
  • Decision making, negotiation and influencing skills
  • Ability to work in a team environment.
  • Ability to work with different IT applications.

To be successful in this role, you will have experience:

  • Assessing and determining liability on claims.
  • Preparing for, attending and performing at claims reviews highlighting your excellent claims strategies, results and
    communicating further with your stakeholders.
  • Assist workers in returning to work and manage chronic ill health through person-centred case management.
  • Ensure entitlements to compensation are made appropriately and timely

Your work enviornment:

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends – from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an equal opportunity employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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