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Customer Service

3 months ago


Taren Point, Australia Southside Staffing Full time
  • Temp to Perm Opportunity
  • Early/Mid September Start
  • Taren Point Location

THE COMPANY:

Located at Taren Point, this reputable import and distribution company are seeking an additional team member in their customer service department. 

Working with a small team you will find this a busy yet challenging role.

RESPONSIBILITIES:

  • Attending to client enquiries via email and phone
  • Entering customer orders and create picking slips and invoices for warehouse
  • Following up with warehouse personnel in relation to sending goods to customers
  • Responding to customer requests for pricing and stock/product enquiries or delivery requests
  • Liaising with internal and external staff including other associated companies customers with relevant information within the required time frame and in accordance with company policy 
  • Internal sales reporting
  • Raising quotes for Sales team when needed
  • Maintain and update the customer database

SKILLS & REQUIREMENTS:

  • 2 years experience in customer service and data entry
  • MS Office experience
  • Excellent writing & verbal communication skills
  • Ability to coordinate & communicate information effectively
  • Ability to build strong customer relationships
  • High attention to detail
  • Friendly, dynamic personality

Salary:               $65-68K + Super (Perm) - $36.31/hour + Super (Temp)

Hours:               8.30 am - 5 pm Monday to Friday

Work Type:       Temp to Perm