Head of FCSS

4 days ago

Sydney, Australia Fujitsu Full time

Head of Fujitsu Cyber Security Services

We Are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the role
We are seeking a Head of Fujitsu Cyber Security Services (FCSS) to lead our team. This pivotal role encompasses the full spectrum of end-to-end cyber capabilities across the Oceania region. The Head of FCSS will be instrumental in building capabilities within a diverse team and will hold full accountability for the profitable growth of our cyber business.

This role reports into Head of Digital Acceleration Services. 

The role can be based in Brisbane, Sydney, Melbourne or Canberra.

Travel requirements

The Head of FCSS will be responsible for Fujitsu Oceania. This will involve travel around the Australia and New Zealand region to meet with customers and to attend company business. While travel will be kept to a minimum and the company does encourage online activity it is expected that the Head of FCSS will be responsible for making the appropriate decisions on travel that further organisational success.

Responsibilities and Accountabilities

  • Lead, manage, and develop the cyber business to standardize and optimize service capabilities and operations across Oceania.
  • Enhance customer centricity by gaining deep insights into customer business needs to deliver high-performing solutions.
  • Monitor the cyber landscape to identify emerging offerings and solutions that can drive revenue growth.
  • Develop and implement competitive cost models to improve win rates and transparency.
  • Achieve revenue targets, manage P&L, and operate within agreed expense budgets, ensuring overall financial performance.
  • Participate in major sales deal negotiations within broad policy guidelines, as required.
  • Manage various operations within the division, adhering to policies and guidelines set by executive management.
  • Transform employee capabilities and skills to enhance service competitiveness and drive growth.
  • Provide strategic leadership and direction to managers and senior professionals, with people management responsibilities.
  • Ensure high engagement levels among our team.
  • Drive customer satisfaction and net promoter scores.

Internal and External Roles

  • Internal: Collaborate with sales and marketing, customer service, product development, accounts, and administration teams.
  • External: Engage with major suppliers, clients/customers, and industry associations. FCSS will adhere to the Fujitsu corporate values and purpose. The Head of FCSS will be responsible for ensure that all activities align to the values and culture of Fujitsu

Requirements and Experience

  • 10-12 years of relevant experience in the ICT industry, with a proven track record in leading a cyber security business.
  • Tertiary qualifications, industry certifications, or demonstrable experience aligned with the roles requirements.
  • Strong administrative skills and a proven record of successful staff management.
  • Proven senior-level management experience; must be an effective manager by exception.
  • Strong leadership and motivational abilities.
  • Current or reinstatable AGSVA Security NV1 Clearance is desirable

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in-class reward and recognition programs flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.

Search Firm Representatives PLEASE READ:

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

For Security Cleared Roles PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be an Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).

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