Service Coordinator

2 weeks ago

East Melbourne, Australia Bolton Clarke Full time
Flexible shifts and no weekend work Free onsite undercover parking | Private Health Insurance Discounts $15,900 Salary packaging + $2,650 meal and entertainment allowance

We are seeking a Service Coordinator to join our Home Care Package team in Forest Hill. 

Make a difference by building positive relationships with our clients and helping them live a life of fulfilment.

The Service Coordinator will provide service coordination for care recipients receiving Bolton Clarke Home Care Packages funded by the Commonwealth Government, Department of Human Services

What are the Home Care Packages?

Aligned with the Consumer Directed Care framework, the key aims of a Home Care Package is to assist people in living at home for as long as possible, enabling them to have the choice and flexibility in their at home support and assist consumers and providers to maximise this choice and flexibility.
As the Service Coordinator for Home Care Packages, you will have a wide knowledge of community resources, ensuring care recipients receive high quality, seamless and cost effective care and services.

The Service Coordinator role will:

  • Receive calls routed from the Customer Service Centre in relation to customers/external providers queries and responded to in a timely manner
  • Respond to calls appropriately within scope of role and business rules
  • Develop and maintain relationships with service providers to ensure service coordination and all relevant client information is obtained accurately
  • Ensure good working relationships with relevant stakeholders
  • Respond to all communication from internal/external customers in a timely, courteous and professional manner
  • Be a central point of contact for team via Customer Service Centre

Why should you join Bolton Clarke?

  • Fantastic Work-Life Balance - Flexible shifts and no weekend work
  • $15,900 Salary packaging + $2,650 meal and entertainment allowance– increase your take home pay
  • Career progression and development opportunities
  • Private Health Insurance Discounts
  • Employee Assistance Program
  • Work with a dedicated and supportive team
  • Free Annual Flu Vaccinations
  • Most of all – an opportunity to give back by contributing to the care and wellbeing of our clients

What do we need from you?

  • Excellent communication written and verbal skills
  • Excellent computer skills with demonstrated experience in MS Office
  • Demonstrated experience in providing high quality customer service
  • Professional telephone manner
  • Excellent organisational and time management skills and ability to work within limited time frames
  • Police Check (Valid within the last 3 years)
  • Drivers Licence
  • Previous experience in a similar role within community/aged care would be an advantage

Apply now
Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact Kyara at ksanelli@boltonclarke.com.au

  • Membership Services Coordinator

    2 months ago

    East Melbourne, Australia Melbourne Cricket Club Full time

    **Membership Services Coordinator **:East Melbourne VIC, Australia Apply Return to Job List **Membership Services Coordinator** - Take the next step in your career and utilise your exceptional customer service skills - Work for an iconic organisation on world class events at the ‘G The Melbourne Cricket Club (MCC) manages the Melbourne Cricket Ground...

  • Membership Services Coordinator

    5 days ago

    East Melbourne, Australia Melbourne Cricket Club Full time

    Membership Services Coordinator :East Melbourne VIC, AustraliaApplyMembership Services Coordinator Take the next step in your career and utilise your exceptional customer service skills Work for an iconic organisation on world class events at the 'GThe Melbourne Cricket Club (MCC) manages the Melbourne Cricket Ground (MCG), one of Australia's greatest...

  • Building Services Coordinator

    3 weeks ago

    East Melbourne, Australia Melbourne Cricket Club Full time

    **Building Services Coordinator **:East Melbourne VIC, Australia Apply Return to Job List - Organised go - getter! - Take the next step in your career in facilities management. - Utilise your superior coordination & administration skills - Iconic organisation and stadium with world-class facilities The Melbourne Cricket Club (MCC) manages the Melbourne...

  • Building Services Coordinator

    6 days ago

    East Melbourne, Australia Melbourne Cricket Club Full time

    Building Services Coordinator :East Melbourne VIC, AustraliaApplyReturn to Job List Organised go- getter Take the next step in your career in facilities management. Utilise your superior coordination & administration skills Iconic organisation and stadium with worldclass facilitiesThe Melbourne Cricket Club (MCC) manages the Melbourne Cricket Ground (MCG),...

  • Service Coordinator

    2 weeks ago

    Malvern East, Australia Chris Barnard Nursing Agency Full time

    As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and service providers to...

  • Project Coordinator

    2 weeks ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Exciting opportunity to join our nbn ODM team, coordinating and managing scheduling activities associated with business segment work About the Role Service Stream’s Telecommunications division are currently seeking an experienced Project Coordinator to join our ODM team. Reporting directly to the...

  • Project Coordinator

    6 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationMelbourne, VICJob Description SummaryExciting opportunity to join our nbn ODM team, coordinating and managing scheduling activities associated with business segment workAbout the RoleService Stream's Telecommunications division are currently seeking an experienced Project Coordinator to join our ODM team. Reporting directly to the Project...

  • Project Coordinator

    6 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary Location: VIC - MelbourneJob Description Summary: An excellent chance is available for a Project Coordinator to join Service Stream at either our Melbourne or North Sydney office.About the Role: Service Stream's Telecommunications division is currently looking for a Project Coordinator to join our team. In this role, you will manage work orders and...

  • Services Coordinator

    2 months ago

    Malvern East, Australia Bodewell Community Care Full time

    BODEWELL COMMUNITY CARE Home Care Packages Service Coordinator Role The role is full-time and is based in a fantastic location **Service Coordinator Home Care Packages: Victoria** - Permanent Full-Time Position - Flexible Work Arrangements - Established a Home Care Company - Access to well-being programs for you and your family - Education and Development...

  • Services Coordinator

    1 week ago

    Malvern East, Australia Bodewell Community Care Full time

    **BODEWELL COMMUNITY CARE** **Home Care Packages Service Coordinator Role** The role is full-time and is based at Parkview Malvern East **Service Coordinator Home Care Packages: Victoria** - Loyalty Bonus applicable - Permanent Full-Time Position - Flexible Work Arrangements - Established a Home Care Company - Access to well-being programs for you and...

  • Services Coordinator

    1 day ago

    Malvern East, Australia Bodewell Community Care Full time

    BODEWELL COMMUNITY CARE Home Care Packages Service Coordinator Role The role is full-time and is based in a fantastic location **Service Coordinator Home Care Packages: Victoria** - Permanent Full-Time Position - Flexible Work Arrangements - Established a Home Care Company - Access to well-being programs for you and your family - Education and Development...

  • Facilities Coordinator

    1 month ago

    Melbourne, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Facilities Coordinator to join Service Stream in our Corporate sector based in Melbourne, VIC About the Role Service Stream’s Corporate division is seeking a Facilities Coordinator to join our growing company. Reporting to the Property Manager your main role will be day to day...

  • Facilities Coordinator

    6 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Facilities Coordinator to join Service Stream in our Corporate sector based in Melbourne, VIC About the Role Service Stream's Corporate division is seeking a Facilities Coordinator to join our growing company. Reporting to the Property Manager your main role will be day to day...

  • Workforce Coordinator

    2 months ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting Opportunity has arisen for a Workforce Coordinator to join ServiceStream in our Collins Street office. About the Role An exciting Opportunity has arisen for a Workforce Coordinator to join ServiceStream in our Collins Street office. ServiceStream’s Telecommunications division are...

  • Project Coordinator

    2 months ago

    Melbourne, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Project Coordinator to join Service Stream in our Melbourne or North Sydney office. About the Role Service Stream’s Telecommunications division are currently seeking a Project Coordinator t o join our growing company. You will be responsible for the end to end management of work...

  • Project Coordinator

    4 weeks ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - MelbourneJob Description SummaryAn exciting opportunity has arisen for a Project Coordinator to join Service Stream in our Melbourne or North Sydney office.About the RoleService Stream’s Telecommunications division are currently seeking a Project Coordinator to join our growing company. You will be responsible for the end to end...

  • Asset Coordinator

    2 months ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Exciting new opportunity for an Asset Coordinator to join our Business Services division About the Role Service Stream’s Corporate division are currently seeking an Asset Coordinator to join our growing company. In this role, you will be responsible for the day to day administration and management...

  • Project Coordinator

    6 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary Location VIC - Melbourne Job Description Summary An exciting opportunity has arisen for a Project Coordinator to join Service Stream in our Melbourne or North Sydney office. About the Role Service Stream's Telecommunications division are currently seeking a Project Coordinator to join our growing company. You will be responsible for the end to end...

  • Building Services Helpdesk Coordinator

    2 months ago

    East Melbourne, Australia Melbourne Cricket Club Full time

    **Building Services Helpdesk Coordinator**: East Melbourne VIC, Australia Apply Return to Job List - Fixed term contract covering parental leave - full time hours - Utilise your superior customer service, coordination & administration skills - Take the next step in your career into facilities management - Work for an iconic organisation and stadium with...

  • Facilities Coordinator

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary Location VIC - Melbourne Job Description Summary An exciting opportunity has arisen for a Property Coordinator to join Service Stream in our Corporate sector based in Melbourne, VIC About the Role Service Stream's Corporate division is seeking a Property Coordinator to join our growing company. Reporting to the Property Manager your main role will be...