Client Care Representative | Clinical Administration
4 weeks ago
Love interacting with people and providing 5-star customer service?
Want to make a difference in people’s lives?
Looking for a role with purpose and potential?
We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our busy hearing clinic in Rockhampton.
You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided.
The position is permanent part-time, 3 days per week, with the opportunity for occasional additional hours providing leave cover.
Who are we?
Connect Hearing is a leading provider of hearing health care services with a network of 140+ centres nationwide. We exist to make a positive difference in our clients lives through better hearing.
We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team
What will you be doing?
Welcoming our clients and managing their experience for optimal outcomes Scheduling and confirming appointments for our clients Providing administrative support to our Clinicians (Audiologists/Audiometrists) Efficiently managing the day-to-day operations of our clinics, including opening and closing procedures Managing the clinic phone line and shared email inbox Billing our clients correctly and taking a range of payments Learning and competently using a range of software and applicationsWhat do you need to be successful in this role?
Prior experience in face to face customer service and/or administration role A passion for delivering an amazing client experience Great communication and active listening skills Resilience, self-motivation and lots of energy Excellent organisational and time management skills Ability to work autonomously and effectively within a team Focus on results and the best possible outcomes for both our clinic and our clients Intermediate computer skills An interest in learning about features and basic repair/maintenance of hearing aidsWhat's in it for you?
Competitive remuneration package including base salary plus monthly performance bonuses Salary packaging options Uniform Allowance Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub Generous employee discounts on Sonova Products for yourself and your family Online Wellbeing Centre & Employee Assistance Program (EAP) Access to the MindTools eLearning Platform Opportunity to grow and develop in your role and beyond A values driven and people-centered culture Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry A genuinely rewarding role with purpose and meaningSounds interesting?
If you feel that this opportunity is right for you we would love to hear from you
-
Clinical Nurse
7 days ago
Rockhampton City, Australia Ozcare Full time$52.52 - $54.71 per hourPart Time (64 hours per fortnight) Your RoleOur team requires a Clinical Nurse who understands and drives person centered care. Working with the Clinical Care Manager you will be assisting in setting clinical standards that reflects best practice, assist clinical and direct care employees to improve skills and knowledge through...
-
Clinical Nurse
1 week ago
Rockhampton, Australia Ozcare Full time$52.52 - $54.71 per hour Part Time (64 hours per fortnight) Your RoleOur team requires a Clinical Nurse who understands and drives person centered care. Working with the Clinical Care Manager you will be assisting in setting clinical standards that reflects best practice, assist clinical and direct care employees to improve skills and knowledge through...
-
Physiotherapist
4 weeks ago
Toowoomba City, Australia Prospero Health & Social Care Full timeClinical Lead Physiotherapist- Level 4 LOCATION Toowoomba Full time permanent ASAP start date ROLE PURPOSE To deliver high-quality evidence-based physiotherapy services through clinical expertise. To provide leadership and actively contribute to the physiotherapy service and allied health team, promoting collaborative relationships in the coordination of...
-
Clinical Manager
2 weeks ago
Cairns City, Australia Sapphire Full timeAt the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and...
-
Administrative - Office & Client Support
4 weeks ago
Darwin City, Australia CLM Sleep Co. Pty Ltd Full timeAbout Us :CLM is an SA owned company with its head office in Kent Town, Adelaide and also own and operate outlets in Murray Bridge and Darwin in the Northern Territory. The company is a sleep apnea solutions provider offering diagnostics services and treatment of Sleep Apnea and related issues, and manages over 20 associate outlets across SA, NT, VIC and QLD...
-
Administration Officer
7 days ago
Toowoomba City, Australia Alzheimer's Queensland Full timeAlzheimer's Queensland's Toowoomba Multi Service Centre is a leading provider of customized 24 hour, 7 days per week respite and support services. Our goal is to help clients with dementia or memory loss stay at home and maintain their independence. We use a restorative and wellness approach that focuses on improving physical and emotional health.We're...
-
Home Care Helper
4 weeks ago
Logan City, Australia Crisden Care Full timeAre you passionate about making a difference in the lives of others? Do you have a compassionate nature and a strong desire to help those in need? At Crisden Care, we are currently seeking dedicated individuals to join our team as Home Care Helpers. **About Us**: Crisden Care is committed to doing things differently, and we are dedicated to providing...
-
General Practitioner
4 weeks ago
Rockhampton City, Australia Ozhealth Australasia Full timeWork Type : Permanent Full TimeLocation : QLDStart Date :80% private billingVisa and relocation assistance and/or sign on bonusShares in clinic offered after 1-2 years serviceWe are seeking two General Practitioners for an established clinic in Rockhampton, QLD.VR or Non VR GPFull time or part time availableMM2 & DPA locationSuitable for PEP Specialist...
-
Registered Nurse Rockhampton
3 weeks ago
Rockhampton, Australia Sanctuary Recruitment Full timeThe Home This beautiful not-for-profit organisation provides quality, contemporary support services for older people. As a valued member of the team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression. About the RoleThis is an excellent opportunity...
-
Home Care Helper
6 days ago
Logan City, Australia Crisden Care Full timeAre you passionate about making a difference in the lives of others? Do you have a compassionate nature and a strong desire to help those in need? Do you want a role that provides some hours without the need for any huge commitment? At Crisden Care, we are currently seeking dedicated individuals to join our team as Home Care Helpers. **About Us**: Crisden...
-
Personal Care Worker
4 weeks ago
Rockhampton, Australia Right at Home Central Queensland Full timeDescription Right at Home is an International Leader in the home care industry providing a range of tailored care services to assist with people living independently at home. Our mission is to improve the quality of life for those we serve by providing the Right Care. We have a comprehensive portfolio of care services and the safety and...
-
Allied Health Assistant
3 weeks ago
Rockhampton City, Australia Ozcare Full time$31.07Part Time We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.Your RoleAs an allied health professional, you'll be looking after the most important people in our organisation - our clients. This is a great opportunity...
-
Brisbane City, Australia Alpha Omega Aged Care and Disability Services Full timeThis position is in-home care setting, not in residential facilities.Job responsibilities:Assisting with daily care for clients at their home including showering, changing clothes, brushing their teeth, etc.Transporting and accompanying clients when required.Performing housekeeping including domestic cleaning, laundry, food preparation, shopping.Social...
-
Registered Nurse
4 days ago
Rockhampton City, Australia Ozcare Full time$40.26 - $49.85 per hourPart timeCompany car, laptop & mobile phone supplied We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.Your RoleAs a Registered Nurse you'll be looking after the most important people in our...
-
Clinical Governance and Risk Manager
4 weeks ago
Darwin City, Australia Australian Regional & Remote Community Service Full timeAbout the role An exciting new opportunity has come available to join ARRCS as our Clinical Governance and Risk Manager. This permanent, full-time role will see you responsible for quality, compliance, risk and innovation across ARRCS and it’s operations. You will support ARRCS by building the capacity of our Service / Residential Aged Care Managers across...
-
Administration Support Officer
3 weeks ago
Rockhampton, Australia Chandler Macleod Full timeAbout the Company: An exciting opportunity has arisen to join a large State Government department as an A03 Client Service Officer on a temporary assignment until May 2024. About the Role: Provide accurate information, advice and service delivery to stakeholders of Queensland’s Undertake a range of activities to support programs including...
-
Clinical Audiologist/Audiometrist | Toowoomba
4 weeks ago
Toowoomba City, Australia WS Audiology Full timeSupportive clinical opportunity providing innovative products to your clients (Widex & Signia) Join a business with an industry high NPS score Work with the latest technology with exceptional benefits at your disposal At bloom Hearing Specialists, we are a global organisation, with an uncompromising approach to innovation. We listen to and work closely with...
-
Allied Health Assistant
3 weeks ago
Rockhampton, Australia Ozcare Full time$31.07 Part Time We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. Your RoleAs an allied health professional, you'll be looking after the most important people in our organisation - our clients. This is a great...
-
Dentist
4 weeks ago
Rockhampton City, Australia Zest Business Group Full timeDentist Jobs in Rockhampton, Queensland, Australia. High earning opportunity in high-spec independent practice, excellent location and quality lifestyle, visa approved. ZEST Dental Recruitment working in partnership with an established private dental practice is seeking to recruit a Dentist.Full or part-time DentistRockhampton, QueenslandIndependently owned...
-
Registered Nurse
4 days ago
Rockhampton, Australia Ozcare Full time$40.26 - $49.85 per hour Part time Company car, laptop & mobile phone supplied We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. Your Role As a Registered Nurse you'll be looking after the most important people in our...