Field Service

1 week ago

Gunnedah, Australia Hitachi Full time

Benefits

  • Competitive Salary + 11.5% Super + Potential Overtime $$$
  • Full Maintained Tool of Trade Vehicle
  • TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity.
  • Discounts: Save money with great discounts at over 500 different retailers with orange benefits
  • Health: Discounted Medibank health insurance policy
  • Wellness program: access to Employee Assistance Program
  • Uniform: Generous corporate uniform supplied
  • Training and Development: Continuous training and upskilling with real career development opportunities, start your rewarding career now
  • Home Electrical Appliances: Employee exclusive staff discounts on Hitachi goods
  • Company culture: Supportive management who value your input in finding new and improved ways to achieving success. Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work

About Us

Want to be part of a dynamic team? At Hitachi Construction Machinery Australia, we are a global brand that specialize in providing a variety of machinery for the Construction, Mining and Forestry industries. Our commitment to excellence and innovation has earned us a reputation for delivering high-quality solutions. At the heart of HCA’s trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and service.

The Opportunity

We currently have an exciting and rare Residential opportunity for a motivated and enthusiastic individual to join our Gunnedah team on a 7/7 Day roster primarily supporting Construction Projects across the region. Being a residential role, you will be based out of Dubbo or the surrounding area supporting the NSW region and Gunnedah area where required across multiple customer sites ensuring the reliability of a wide range of construction machinery.

Reporting to the Service Coordinator you will be responsible for:

  • Performing diagnostic evaluation and mechanical maintenance service and
  • Attending to production breakdowns and undertaking diagnostic work
  • Liaising with technical support staff to achieve the most efficient outcomes and assist in product improvements.
  • Completion and submission of all relevant documentation and reporting paperwork.
  • Maintaining good working relationship with customers, peers, and other departments
  • Identification of continuous improvements within your area of responsibility

To be successful you will need:

  • Relevant Trade Certificate
  • Intermediate PC Skills, ability to analyse technical data and reports.
  • Good communication skills
  • Have a safety focus and abide by site safety processes.
  • Strong ability to adapting yourself to different teams, rosters, environments, and workloads.
  • Ensure that you provide 100% Customer satisfaction with both internal and external stakeholders, branches & suppliers within the HCA family.

About You - If you consider yourself to have the following, then we want to hear from you

  • Safety Commitment – Proactive awareness and total commitment to Hitachi’s number one priority – always exercising a high standard of precaution and duty of care to yourself and for others around you.
  • Personal Drive – Strengthening relationships with a positive, forward-thinking attitude.
  • Creative problem solver - Identifies every opportunity for continuous improvement, navigating complex technical issues and fault-finding diagnostics with minimal to zero rework.
  • Experience & Skillset - Heavy Diesel mechanics and field service fitters with demonstrated OEM equipment experience – excavator specific diagnosis is highly beneficial.
  • Customer Focus - Initiative to plan work fronts efficiently and effectively, understanding customer needs and delivering quality outcomes to ensure Total Customer Satisfaction.

How to Apply

Apply Now and submit your resume for consideration. Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

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