Casual Venue Services Officer
4 weeks ago
About the Role
The Venue Services Officer (internally known as Front of House Officer) carries out venue set-ups, point-of-contact and customer service for Hurstville Entertainment Centre (HEC), Georges River Council Civic Centre and Georges River Council community centres and venues for hire.
In this role, some of your key accountabilities will be:
Be the venue point of contact for clients and relevant stakeholders including emergency services Oversee and monitor client events at all times whilst events are in progress Provide excellent customer service at all times Meet clients’ requirements for venue layouts, presentations and production services Ensure technical requirements have been established prior to every event Ensure the Responsible Service of Alcohol during events Assist in setting up events as required (furniture and AV equipment) Assist with ushering, serving in refreshment bar as required for HEC events Provide access to the venues for clients, staff and users and lock and alarm venues after useThe successful candidate will have
Certificate III in Hospitality or equivalent Current drivers licence Responsible Service of Alcohol Certification Demonstrated customer service experience and strong communication skills Ability to work flexible hours over a 7-day availability (Monday – Sunday) An understanding of technical and production equipment for events Ability to maintain prolonged standing / walking posture throughout the day. Ability to negotiate stairs and ramps and lifting of furnitureIf you have made a positive commitment to further your career and you possess the attributes located in the Position Description, then please submit your application today.
Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.
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