Medical Secretary

**JOB DESCRIPTION**

**JOB TITLE**:Medical receptionist / Executive Assistant

**JOB TYPE**:Casual

**LOCATION**:Hurstville - Highly desired - if able to travel to Gledswood Hills on occasion as well.

**SUPERVISOR/MANAGER**:Samantha Griffiths

**MAIN DUTIES/RESPONSIBILITIES**:

- Create a warm and welcoming environment to each and every patient.
- Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts in paperless office.
- Scheduling and effective management of patient bookings in Xestro software (new, follow up, recall and confirmation).
- Provide quotation to patients on medical procedures.
- Co-ordination of procedure lists and liaison with patients in relation to procedures.
- Management of patient invoicing and receipting of consultations, including WorkCover, third party claims and inpatient medical claims
- Completion of end of day reconciliations (eftpos, credit card and cash).
- Scanning, filing, mail/fax (retrieval and distribution) and photocopying.
- General cleaning and tidiness of practice premises.
- Monitor and requisition office supplies as necessary.
- Provide ongoing administration support to the Practice Manager and your Supervisor.
- Provide expert assistance to Dr Narainraj Kamalaraj including schedule management.

**SKILLS & EXPERIENCE**

**Qualifications**:

- First aid certificate

**Experience**:

- Previous experience as a Medical Receptionist within a medical environment, even if it is minimum experience. However, you will require a ‘can do’, enthusiastic attitude and excellent work ethic and integrity.

**Skills**:

- You are passionate about providing an exceptional level of customer service
- Excellent people skills to relate well to patients, staff and health care professionals
- Compassionate, empathetic and warm disposition
- A high standard of personal integrity - trustworthy, loyal and honest.
- Immaculately presented with a professional demeanour
- An ability to maintain strict confidentiality regarding all patient and practice matters
- Excellent organisational and time management skills
- Able to work well independently, but also as part of a team.
- Great attention to detail
- Have the ability to connect and interact with people of all ages, background and personalities
- A problem solver who can think outside the square
- You enjoy working one on one with a specialist, but you are also a team player that is happy to pitch in and undertake other tasks relating to the practice.

**Job Types**: Part-time, Casual

**Salary**: $25.00 - $35.00 per hour

Expected hours: 24 - 32 per week

**Benefits**:

- Employee mentoring program

Schedule:

- Afternoon shift
- Day shift
- Shift work

Supplemental pay types:

- Performance bonus

**Experience**:

- Medical Secretary: 1 year (preferred)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 100% (required)

Work Location: In person