Duty Manager
5 months ago
Company Description
Work Your Way to Albert Park
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.
The benefits:
Work Your Way to one of Accor’s largest and well known Conference & Events hotels in Australia Extensive accommodation and food & beverage benefits (globally) Daily meals provided Free onsite parking Weekly dry cleaning allowanceJob Description
We are looking for an experienced Duty Manager to join the Front Office team at Pullman & Mercure Melbourne Albert Park. Reporting to the Front Office Manager, you will:
Lead a shift of front office professionals, including our overnight team, ensuring our guest experience is at the forefront at all times Assist in developing, implementing and maintaining procedures for the front office department and fostering a focus on guest engagement Assist with the management of the team including training and development, ensuring the team’s success Handle complex guest queries and feedback Have the ability to work a rotating roster, including overnight, weekends and public holidaysQualifications
About you
Previous experience in a similar role with proven success Excellent time management skills Strong communication and customer service skills Desire to grow your skills and progress your managerial experience Ability to work autonomously when leading the overnight team Previous experience with a PMS (Opera experience will be highly regarded) Reliability & flexibility to work a rotating roster Current Responsible Service of Alcohol (RSA) certification and First Aid certification (or be willing to obtain)Additional Information
Diversity, equity and inclusion are paramount to us and our ambition is to attract, recruit, develop and promote talent.
Current Australian working rights are required for your application to be considered.
-
Duty Manager
5 months ago
Melbourne, Australia City of Monash Full time**Job no**: 494815 **Categories**: Sport and Recreation Casual Duty Manager Salary from $43.66 + Superannuation **Position Location**: Glen Waverley / Oakleigh / Clayton Are you a skilled leader with a passion for creating exceptional customer experiences? We are seeking highly motivated and experienced Duty Managers to join our dynamic team. The City...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Australian Venue Co Full timeUnlock Your Potential as a Duty ManagerAre you a driven and enthusiastic individual looking to take the next step in your hospitality career? Melbourne's iconic Esplanade Hotel is seeking a skilled Duty Manager to join its management team.As a Duty Manager, you will be responsible for leading a multifaceted venue, providing exceptional customer service, and...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Australian Venue Co Full timeUnlock Your Potential as a Duty ManagerAre you a driven and enthusiastic individual looking to take the next step in your hospitality career? Melbourne's Iconic Esplanade Hotel is seeking a skilled Duty Manager to join its management team.This 144-year-old building offers a unique blend of immersive experiences, including a Cantonese restaurant, live music...
-
Duty Manager
5 months ago
Melbourne, Australia Hyatt Place Melbourne, Caribbean Park Full timeSummary **About the Role** To be the first point of contact for internal and external guests, whilst supporting the Hotel Manager daily. To oversee the Front Office operations and provide support as required. **Your Core Purpose will be**: Reporting to the Hotel Manager, the Duty Manager functions as the first point of contact for all internal and...
-
Duty Manager
5 months ago
Melbourne, Australia Hyatt Place Melbourne, Caribbean Park Full timeSummary **About the Role** To be the first point of contact for internal and external guests, whilst supporting the Rooms Division Manager daily. To oversee the Front Office operations and provide support as required. **Your Core Purpose will be**: Reporting to the Rooms Division Manager, the Duty Manager functions as the first point of contact for all...
-
Duty Manager
1 month ago
Melbourne, Victoria, Australia Australian Venue Co Full timeUnlock Your Potential as a Duty ManagerAre you a driven and enthusiastic individual looking to take the next step in your hospitality career? Melbourne's Iconic Esplanade Hotel is seeking a skilled Duty Manager to join its management team.This 144-year-old building offers a unique blend of immersive experiences, including a Cantonese restaurant, live music...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Australian Venue Co Full timeUnlock Your Potential as a Duty ManagerAre you a driven and enthusiastic hospitality professional looking to take the next step in your career? Melbourne's iconic Esplanade Hotel is seeking a skilled Duty Manager to join its management team.As a Duty Manager, you will be responsible for leading a multifaceted venue, providing exceptional customer service,...
-
Duty Manager
4 months ago
Melbourne, Australia The Hotel Windsor Full time**About the Hotel** The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for a Duty Manager to join our Front Office team. **About the role** This position is ideal for an experienced...
-
Duty Manager
5 months ago
Melbourne, Australia Frontline Recruitment Full time**Duty Manager - Geelong region** **Large Scale Entertainment Venue** **Gaming licenses required** **Calling dynamic passionate Duty Managers!** Are you a seasoned leader with a passion for entertainment and hospitality? We're seeking a dedicated Duty Manager to oversee a vibrant venue in Geelong. From a bustling bar to a delightful bistro, exciting...
-
Duty Manager
5 months ago
Melbourne, Australia Mamasita - HIA Group Full timeMamasita - HIA Group - Integral key leader of our senior leadership - Oversee peak service times - Be the face and the reason guests return - Bring the vibe to service - Management and development of team in collaboration with Front of House Manager - Be a key team leader in an ever evolving business, ready to roll for Summer - Who doesn't love Tacos and...
-
Duty Manager
5 months ago
Melbourne, Australia City of Monash Full time**Job no**: 494645 **Categories**: Sport and Recreation Duty Managers (Casual) $42.67 per hour + Superannuation **Position Location**: Glen Waverley / Oakleigh / Clayton Are you a skilled leader with a passion for creating exceptional customer experiences? We are seeking highly motivated and experienced Duty Managers to join our dynamic team. The City...
-
Duty Manager
4 months ago
Melbourne, Australia Monash Council Full timeCasual Duty Manager Salary from $43.66 + Superannuation Position Location: Glen Waverley / Oakleigh / Clayton Applications close: 11 August 2024 Are you a skilled leader with a passion for creating exceptional customer experiences? We are seeking highly motivated and experienced Duty Managers to join our dynamic team. As a Duty Manager,...
-
Duty Manager
2 days ago
Melbourne, Australia Leisure Accommodation Collective Full time**Duty Manager - The Village, Melbourne** **About Us** Leisure Accommodation Collective (LA/Co) operates some of Australia and New Zealand’s favourite stays, from The Village hostels to our new hybrid hotel-hostel brand, Drifter. Our Village brand spans eight unique locations, from the lively laneways of Melbourne CBD to the natural beauty of Cairns,...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Hyatt Corporation Full timeAbout the RoleThe Duty Manager at Park Hyatt Melbourne is responsible for overseeing the front office operations, ensuring exceptional customer service, and maintaining the highest standards of hotel management.Key ResponsibilitiesSupervise and manage front office staff to deliver exceptional guest experiencesEnsure efficient processing of guest arrivals,...
-
Duty Manager
1 month ago
Melbourne, Victoria, Australia Venue Co. Full timeJoin Our Team as a Duty ManagerWe are seeking a highly skilled and experienced Duty Manager to join our team at The Exchange, a renowned pub in Melbourne's vibrant Bay Street. As a key member of our operations team, you will play a pivotal role in ensuring the smooth and efficient running of our venue.Key Responsibilities:Deliver exceptional customer service...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Hyatt Corporation Full timeAbout the RoleThe Duty Manager at Park Hyatt Melbourne is responsible for overseeing the front office operations, ensuring exceptional customer service, and maintaining the highest standards of hotel management.Key ResponsibilitiesSupervise and manage front office staff to deliver exceptional guest experiencesProcess guest arrivals, departures, and...
-
Duty Manager
5 months ago
Melbourne, Australia Frontline Recruitment Full time**Duty Manager** **Melbourne CBD** **$70-$75K + Super** As the Duty Manager you will play a crucial role in supporting the daily operation of this well known South East Asian restaurant, ensuring exceptional customer experiences, and leading a dedicated team. This position offers the opportunity to immerse yourself in Melbourne's dynamic culinary scene...
-
Duty Manager
7 days ago
Melbourne, Victoria, Australia Hyatt Corporation Full timeAbout the RoleThe Duty Manager is responsible for overseeing the operations of the hotel's Front Office, ensuring that all activities are carried out in accordance with Hyatt's established brand standards. This includes efficiently processing the allocation and check-in of arrival guests, receiving payments, posting transactions, and checking departing...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Marriott Full timeJob SummaryThe Duty Manager is responsible for managing day-to-day operations and ensuring the quality and standards of the hotel are met. This role involves assisting guests with check-in and departure, handling general enquiries, and resolving complaints and conflicts. The successful candidate will have experience with property management systems and a...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Monash Council Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our dynamic team at Monash Council. As a Duty Manager, you will play a critical role in ensuring the smooth operation of our facility while maintaining a safe and welcoming environment for all visitors.Key ResponsibilitiesManage the day-to-day operations of the Centre,...