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Energy Consultant
3 months ago
- Exciting opportunity to join SA’s iconic RAA
- Fixed-term 12-month contract – both part-time and full-time positions available
- Join a tight-knit team with a fun, inclusive and supportive culture building an exciting new energy business
Your new opportunity
At RAA, we have an ambitious energy agenda and to help our members with the rising costs of energy. Excitingly, we’re in the final stages of launching a new energy business, RAA Energy to complement our existing solar and battery business and public EV charging network, RAA Charge.
As we embark on this exciting new energy journey, we are committed to delivering exceptional service to our members. We are searching for Sales Consultants to act as the first point of contact for members enquiring about RAA Energy with a focus on sales outcomes and customer satisfaction. In addition, you will:
- Deliver exceptional service to each Member using superior verbal (by phone) and at times written (email) communication.
- Deliver achievement of allocated sales targets
- Aid retention of business by providing effective complaint resolution across management, suppliers and Members.
- Support administrative needs of the department as required.
- Ensure accuracy of data entry, and depth of information captured, using discovery questions.
- Conduct competitor comparisons, mystery shopping and provide market and regulatory updates as requested.
- Plus much more, found in the position description here.
About you
You are a confident and passionate self-motivated individual who enjoys working in a high performing culture and will relish the prospect of working in a small, but dedicated team with a start-up mind-set. You’re passionate about helping our community (and members) and want to make a difference.
For this role, we’re also looking for:
- Strong sales background with experience in achieving and exceeding KPI’s .
- Knowledge and experience of energy product sales is desired but not essential.
- Ability and enthusiasm to sell energy services that meet the need of the Member and be confident to ask the member for the sale.
- Strong ability to multitask through phone, computer system, administrative and email tasks.
- Outstanding and positive interpersonal, verbal & written communication skills. A clear, positive and confident approach.
- Provide ongoing feedback to management on opportunities to improve our products and processes
About us
As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.
In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.
We’re also one of the state’s largest employers (and growing), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.
Benefits
We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:
- Free RAA premium road service
- Access to our Member Benefits program
- Generous discounts on all RAA products
- Flexible work arrangements
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan
How to apply
To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by: 9am Monday September 2nd.
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.
Required Skills
Required Experience
