Sales Support Administrator
4 weeks ago
Sales Support Administrator
Seven Hills, NSW
Join the Fastest Growing Family-Owned Equipment Hire Company in ANZ
At our core, we're all about people – our team members and customers arepart of our extended family. If you're looking for a supportive and dynamicwork environment, you've found it here. We're on the lookout for a SalesSupport Administrator to join our national Major Projects division, based inSeven Hills, NSW. With ongoing training, career developmentopportunities, and convenient street parking, this is the place to grow yourcareer.
About the Role
As a Sales Support Administrator, you'll play a pivotal role in ourMajor Projects division. You'll handle various administrative tasks, includingpreparing quotes, managing equipment deliveries, coordinating logistics, andhandling invoicing. Collaboration is key in this role, as you'll closelyinteract with internal stakeholders, external suppliers, the Major Projectsteam, and our wider Kennards Hire branch network. Your contribution will beinstrumental in ensuring the division's success by delivering and maintainingexceptional customer experiences and services.
Your Responsibilities
Collect pricing information from different sources and create, update, and finalise hire quotes and schedules. Provide administrative support to onsite Project Managers, including managing contracts, purchase orders, logistics, and equipment sourcing. Cultivate relationships and collaborate with logistics and transport providers. Maintain and update databases containing quote registers, customer records, and supplier information. Manage high-priority requests and escalations as required. Support the Major Projects division and effectively respond to tender or ongoing project requirements. Utilise market and internal pricing insights to ensure accurate quoting.About You
You bring previous experience in a sales support role, adept at managing sales administration via phone and email. Customer service is your passion, and you're committed to delivering optimal solutions to customers' needs every time. Your attention to detail is impeccable. Your written and verbal communication skills are top-notch. Proficiency in MS Office tools (Word, Outlook, Excel, PowerPoint) is second nature to you. You thrive on multitasking and are skilled in prioritisation. Collaboration is your forte; you seamlessly liaise with various departments and stakeholders to meet customer requirements.Why Join Our Family?
We are Australia and New Zealand's largest family-owned equipment hirecompany and our values are at the heart of everything we do; One Family, FairDinkum, Taking Hire Higher & Every Customer a Raving Fan
We offer great Benefits & Rewards such as;
Profit Share bonus Paid Parental Leave Extensive training and development throughout your career with us Career progression and internal transfer opportunities - across state and international borders Staff discount rates on our hire gear Access to our employee benefits program including discounts on insurance, eye care, travel and more Annual Awards night, Team BBQs and many other fun social events-
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