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Customer Service Manager

4 months ago

Nunawading, Australia Super Retail Group Full time

Customer Service Managers are responsible for supporting store operations and assisting with leading our teams.

In addition to this you will be:

Dedicated to building a “customer centric” culture to deliver the ultimate customer service experience every time Sharing your product knowledge and experience Leading, developing and motivating a team to meet their full potential Able to thrive in a fast paced and rapidly changing environment

Experience in visual merchandising, stock control, health and safety, store security and basic financial reporting will be called upon regularly.

Having experience with outdoor clothing and equipment is preferred but not essential... a passion for the outdoors or travel is preferable. 

We are seeking a passionate, skilled, approachable, retail professional to join our team. Macpac team members are:

Adventure lovers, who are happiest when embracing the great outdoors. Eco-warriors, who walk the talk when it comes to sustainability. Experts, who love sharing their knowledge not only of product, but of how to get the most out of the outdoors. Team players, who understand that a good team is greater than the sum of its parts.

Be rewarded with great work-life balance, group wide career and development opportunities along with:

Significant discounts across all our SRG brands A vibrant, team oriented culture where we embrace and encourage new ideas “Perks Program” corporate rates on travel, accommodation, health and fitness, financial services, insurances and entertainment Our team is full of adventurers - you'll never be without an adventure buddy again Our culture is all about getting outside, embracing the adventure community and taking responsibility for the way our actions impact the world around us.