Customer Service Representative

2 weeks ago

Nunawading, Victoria, Australia Bunnings Full time

About Bunnings

Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centres, and online platforms.

Our Team

Our team members are the face of Bunnings, providing a friendly and helpful service to customers, making every experience count. They are passionate about helping others and are keen to learn and grow, with opportunities to develop skills and become future leaders, product experts, or trade specialists.

The Role

We are seeking a Full-Time Cafe Team Member to join our team at the Nunawading Warehouse. The successful candidate will provide excellent customer service, manage stock, maintain a clean and tidy work environment, and work collaboratively with the team to achieve sales and customer satisfaction goals.

Key Responsibilities

  • Provide exceptional customer service, ensuring every customer interaction is positive and memorable.
  • Manage stock levels, maintain a clean and organized store environment, and ensure efficient stockroom operations.
  • Operate checkout registers, process transactions, and handle customer payments.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals, and contribute to a positive and inclusive team culture.

Requirements

  • A genuine passion for customer service and a desire to make a positive impact on customers' experiences.
  • Excellent communication and interpersonal skills, with the ability to approach, connect, and confidently interact with customers.
  • An eagerness to learn about products and services, and a willingness to develop skills and knowledge.
  • Integrity, safety awareness, and a commitment to doing one's best in all aspects of the role.
  • The availability to work flexible hours, including late nights, early mornings, and weekends.

What We Offer

  • A flexible and informal work environment that promotes work-life balance.
  • Team discounts at Bunnings, OnePass, and other Wesfarmers retailers.
  • Discounts from corporate partners, including private health insurance, gyms, and car rental.
  • Cost-price food and drinks at our Bunnings café.
  • 12 weeks paid parental leave, annual flu vaccinations, and health checks.
  • The opportunity to create a real difference in your local community and environment.

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