Compliance Coordinator

1 month ago

Melbourne, Australia Turner & Townsend Full time

Company Description

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. 

We are an independent professional services company specialising in programme management, project management, cost management and consulting across the property, infrastructure and natural resources sectors.

Every day we help our major global clients deliver ambitious and highly technical projects in over 120 offices and 50 countries worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. 

Job Description

Maintain 'gold standard' compliance levels including managing compliance information systems (T2, D365, Advance, SharePoint, MS Team and other platforms as required), auditing/spot checks, producing and distributing reports within the specific timeline, ensuring data is current and accurate.

Leverage existing platforms to streamline tracking and reporting and look for continuous optimisation. Manage and monitor Risk Management (RM) compliance - support Commission Managers with logging new contracts and progressing records through to completion, actively follow up unsigned contracts/overdue mitigations and outstanding records, assist with contract signing and mitigation review. Manage and monitor Client Care compliance - support Commission Managers with issuing Client Care requests, actively follow up overdue Client Care requests, set reminders to avoid non-compliance and communicate client feedback to the Management Team. Manage and monitor Project Review Sheet (PRS) compliance - support Commission Managers with completing monthly PRS, meet with the Cost Centre Lead to review compliance and enable sign-off in MS Teams, actively follow up overdue PRS submissions and set reminders to avoid non-compliance. Manage and monitor PM Safety compliance - support Commission Managers with project safety requirements, actively follow up outstanding compliance requirements and maintain a current register of compliance against all active projects in the Commission Management tracker. Manage and monitor internal audit compliance - work with Super Sector Leads to identify projects to be audited and maintain the audit schedule, support the internal auditors and Commission Managers to undertake audits and assist with corrective actions. Manage and monitor timesheet compliance - actively follow up overdue timesheets ensuring staff have no more than 1 month outstanding. Manage and monitor training/certification compliance - actively follow up overdue training on Advance and ensure all staff hold relevant certifications including white card etc. Provide regular reports to the Management Team and Super Sector Leads on PMVIC compliance metrics/trends for Risk Management (RM), Client Care, Project Review Sheets (PRS), PM Safety, internal audits, timesheets, training/certifications and others as required. Identify and monitor compliance risks and assist with rectification/corrective action. Update the Commission Manager tracker with the current status of all compliance items and filter for each Super Sector. Manage the implementation and ongoing tracking of the PMVIC Compliance Games and any other compliance-related initiatives. Support the ANZ Business Management Systems team with PMVIC internal reporting requests and data cleansing/updating as required. In collaboration with the ANZ Business Management Systems team - provide training and support to PMVIC staff across all aspects of compliance. Attend Super Sector and Sector operations/commission management meetings and assist the team with compliance requirements. Coordinate with the Commission Manager on obtaining compliance documentation when securing new work (approvals/contracts/cashflows). Attend Kick Start and PM ConnecTT meetings and provide an update on compliance statistics, improvements/staff call outs and overdue items. Ensure compliance procedures and policies are maintained in line with Turner & Townsend business requirements. Undertake ad hoc tasks to support the risk and compliance function. Act as the main point of contact for all compliance-related enquiries for the PMVIC team and interface/seek guidance/escalate as required to the ANZ Business Management Systems team. Assist with the rollout of the new Commission Delivery App (CDA) and Champion the team with its adoption, trouble shooting and feedback. Assist with general office administration duties on a per needs basis but no more than one day per week. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Comply with the requirements of Turner & Townsend’s Business Management Systems including Health & Safety, Environmental and Quality Management associated with the role and position within the company.

Qualifications

Professionally qualified in a relevant field. Minimum 2 years’ experience working in a risk, compliance, auditing or business administration role with exposure to a wide range of risk areas (operational, contractual, health and safety, financial etc.) desired. Experience in the maintenance of internal compliance systems based on the ISO framework. Microsoft Teams and Office Suite (PowerPoint, Word and Excel) intermediate user or above. Proficient knowledge of Microsoft D365 desirable. Dashboard reporting skills and PowerBI desirable. Finance systems and processes – It is expected that the person fulfilling this role will become familiar with the internal Financial Management System and Risk Management Database such that in time they can run reports from them to interrogate the system, carry out audits independently and act as the administrator to correct erroneous entries or sort out other such glitches, as well act as a superuser where people need help in connection to compliance and assurance issues. Strong organisation skills and attention to detail. Process thinking and analytical skills when working with a large volume of data. Excellent verbal and written communication skills (ability to communicate effectively across various levels within the business). Keen to learn, share knowledge and provide support to others. Courteous, respectful, and professional.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance.

At Turner & Townsend we firmly believe that our people are at the heart of our success and we continually strive to create a great place to work. 

We promote integrity in everything that we do and apply our expertise to shape a better environment for future generations and, ultimately, generate value for our communities. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from Aboriginal and Torres Strait Islanders and people from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. 

Please find out more about us at 

#LI-NY1

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

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