Business Process Analyst

4 months ago

Camberwell, Australia coles Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.


About the team


Central Operations keeps our business moving. Our team cares for, supports, and empowers our retail teams across the country. We help them be at their best, so they can deliver the best experiences for our customers every day.

About the role 

As a Business Process Analyst, you will be responsible for working with various stakeholders on defining how Coles deploys its network of over 100,000 team members to ensure we can deliver for our customers everyday
 

You will also:  
 

  • Build and maintain labour models to dynamically guide store leadership on how to deploy their teams in an effective and efficient manner
  • Ensure internal workforce planning systems accurately reflect all business requirements, work rules and productivity expectations
  • Own the process of developing, planning, documenting and validating a consistent approach to data and logic
  • Work closely with a diverse stakeholder group and promote increased understanding of how labour models work for non-technical stakeholders
  • Be a key point of contact for Workforce Planning queries
  • Support the successful delivery of business initiatives with the right labour targets
  • Support stores to understand and achieve labour spend targets
  • Collaborate with our external vendors to ensure all labour models are in line with business standardSupport the wider team with the continuous improvement of all workforce planning tools and processes
About you and your skills


We are looking for someone that has some exposure to data modelling environments preferably with a retail operations lens.

You will also have:

  • Proven experience in retail/stores operations (FMCG/large scale retailer preferred)
  • Demonstrated labour, financial or workforce modelling experience, with a clear understanding of relevant processes and methodologies
  • Demonstrated experience building and managing bespoke models from disparate or incomplete data sources
  • The ability to translate and present complex modelling concepts in simple language
  • Experience with time & attendance and rostering systems (Kronos preferred)

    #LI-KK1 

​Take your next step into something bigger,

  • Business Process Analyst

    1 day ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our Central Operations team at Coles Group. As a key member of our workforce planning team, you will play a critical role in defining how we deploy our network of over 100,000 team members to deliver exceptional customer experiences every day.Your key responsibilities will...

  • Business Process Analyst

    4 days ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our Central Operations team. As a key member of our team, you will be responsible for working with various stakeholders to define how Coles deploys its network of over 100,000 team members to ensure we can deliver for our customers every day.Your key responsibilities will...

  • Business Process Analyst

    5 days ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our Central Operations team at Coles Group. As a key member of our team, you will be responsible for working with various stakeholders to define how Coles deploys its network of over 100,000 team members to ensure we can deliver for our customers every day.Your key...

  • Senior Business Analyst

    1 day ago

    Camberwell, Victoria, Australia coles Full time

    About Coles GroupColes Group is a leading Australian retailer with a rich history dating back to 1914. With a portfolio of iconic brands and a team of over 120,000 members, we strive to make a positive impact on the lives of millions of Australians.About the TeamColes 360 is the retail media business of Coles, connecting shoppers with the brands they know...

  • Business Process Analyst

    2 weeks ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our Central Operations team at Coles Group. As a key member of our workforce planning team, you will play a critical role in defining how we deploy our network of over 100,000 team members to deliver exceptional customer experiences every day.Key ResponsibilitiesDevelop and...

  • Business Process Analyst

    3 weeks ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our Central Operations team at Coles Group. As a key member of our workforce planning team, you will be responsible for defining and implementing labour models to ensure the efficient deployment of our team members across the country.Key ResponsibilitiesDevelop and maintain labour...

  • Business Process Analyst

    2 weeks ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our Central Operations team at Coles Group. As a key member of our workforce planning team, you will be responsible for defining and implementing labour models to ensure the efficient deployment of our team members across the country.Key ResponsibilitiesDevelop and maintain labour...

  • Business Process Analyst

    1 week ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our Central Operations team at Coles Group. As a key member of our workforce planning team, you will be responsible for defining how Coles deploys its network of over 100,000 team members to ensure we can deliver for our customers every day.Key ResponsibilitiesDevelop and maintain...

  • Business Analyst

    2 weeks ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Analyst to join our Swaggle team. As a key member of our finance team, you will play a critical role in supporting the growth and success of our business.Your primary responsibilities will include:Providing financial analysis and insights to support commercial decision-makingEnsuring accuracy and...

  • Business Analyst

    1 week ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Analyst to join our Swaggle team. As a key member of our finance team, you will play a critical role in supporting the growth and success of our business.Your primary responsibilities will include:Providing financial analysis and insights to support commercial decision-makingEnsuring accuracy and...

  • Senior Business Analyst

    3 days ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe're seeking a highly skilled Senior Business Analyst to join our Coles 360 team. As a key member of our retail media business, you'll play a critical role in driving change and efficiency across our operations.About the TeamColes 360 is the retail media business of Coles, connecting shoppers with the brands they know and love. Our team is...

  • Business Analyst

    5 days ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Business Analyst to join our Swaggle team at Coles Group. As a Business Analyst, you will play a critical role in supporting the Swaggle pack through various objectives, including performing analysis, providing insights to support strong commercial decision-making, daily and bi-weekly bank reconciliation, weekly...

  • Business Process Optimization Specialist

    7 days ago

    Camberwell, Victoria, Australia coles Full time

    About Coles Group At Coles Group, we're committed to serving Aussie communities with excellence. As a top 30-listed company on the ASX, we've grown to become a household name with 120,000 team members and a portfolio of iconic brands. Our Central Operations team is the backbone of our business, ensuring our retail teams across the country are empowered to...

  • Strategic Business Analyst

    3 weeks ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe are seeking a highly skilled Strategic Business Analyst to join our Finance team at Coles Group. As a key member of our Strategy Delivery Office, you will play a critical role in supporting the delivery of our 3D strategy, with a focus on driving business growth and improving financial performance.Key ResponsibilitiesContribute financial...

  • Strategic Business Analyst

    2 weeks ago

    Camberwell, Victoria, Australia coles Full time

    About Coles Group At Coles Group, we're committed to making a difference in the lives of millions of Australians. As a top 30-listed company on the ASX, we've grown to become a leading player in the retail industry with a portfolio of iconic brands. Our team of 120,000 employees works together to deliver exceptional customer experiences and drive business...

  • Strategic Business Analyst

    1 week ago

    Camberwell, Victoria, Australia coles Full time

    About Coles Group At Coles Group, we're committed to making a difference in the lives of millions of Australians. As a top 30-listed company on the ASX, we've grown to become a leading player in the retail industry with a portfolio of iconic brands. Our team of 120,000 employees works together to deliver exceptional customer experiences and drive business...

  • Business Intelligence Analyst

    2 weeks ago

    Camberwell, Victoria, Australia coles Full time

    {"h1": "Business Intelligence Analyst at Coles", "p": "As a Business Intelligence Analyst at Coles, you will play a critical role in driving business decisions through data-driven insights. You will be responsible for providing support and maintenance to our Business Intelligence solution, as well as driving the development of a suite of reports and...

  • Business Analyst, Renewals Specialist

    2 weeks ago

    Camberwell, Victoria, Australia coles Full time

    About the RoleWe're seeking an experienced Finance Business Analyst to join our Store Development Team. With a team of over 400, our finance team offers large scope for personal development and career opportunities.This role will see you supporting Store Development stakeholders with their processes and initiatives. Leveraging your analytical skills to drive...

  • Business Systems Analyst

    2 weeks ago

    Camberwell, Victoria, Australia coles Full time

    {"About the Role": "As a key member of our Technology team, you will play a critical role in shaping the future of retail technology at Coles Group. The Security Analyst will be responsible for leading and contributing to all aspects of a project/product lifecycle for the Identity & Access Management Platforms. This includes requirements gathering and...

  • Business Analyst

    3 weeks ago

    Camberwell, Victoria, Australia Baptcare Full time

    About the RoleThe primary purpose of the Business Analyst is to support successful business change initiatives for In Home Care operations. The role is responsible for discovering, synthesizing, and analyzing information from a variety of sources within an enterprise, including tools, processes, documentation, and stakeholders.The Business Analyst will be...