Front Office All Rounder

2 months ago

Sydney Olympic Park, Australia PULLMAN Full time

Company Description

At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.

Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to major sporting, music and entertainment events. We offer exceptional opportunities for career development across much-loved brands ranging from renowned five-star luxury hotels to economy lodgings.

Job Description

Be in the heart of it all by joining our Front Office team of our Pullman Hotel 

Reporting to the Front Office Manager, our Front Office All Rounder are primarily responsible for providing welcoming and efficient service for our Guest’s registration and departure.

What does an All Rounder's role entail?

  • Provide quality service to our Guests, responding to requests promptly, efficiently and courteously during their check in, check out and throughout their stay. 
  • Maintain accurate Guest accounts, ensuring all charges are accurate and posted in a timely manner.
  • Attend to incoming calls via the switchboard in a professional and polite manner.
  • Maintain strict security procedures, ensuring Guest confidentiality and safety.

Qualifications

  • Experience in a Front Office, preferably in 5 star hotels.
  • Demonstrated ability to ‘surprise’ and delight our guests.
  • Confidence and ability to approach people to initiate conversations.
  • Flexibility to work varied shifts, including weekends and Public Holidays as per business demands.
  • Outstanding communication skills, both oral & written
  • Must hold unlimited work rights in Australia.
  • Has a valid manual drivers license

Additional Information

What we can offer you

  • Fast track career progression.
  • Accor discounts on F&B and accommodation worldwide.
  • Discounted meals and beverages.
  • Reward programs.
  • Generous ‘refer a friend’ incentives.

  • Front Office All Rounder

    2 months ago

    Sydney Olympic Park, Australia PULLMAN Full time

    **Company Description** At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand. Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being...

  • Front Office All Rounder

    2 weeks ago

    Sydney Olympic Park, New South Wales, Australia Novotel Full time

    Front Office All Rounder RoleAt Novotel, we're passionate about providing exceptional guest experiences. As a Front Office All Rounder, you'll be responsible for delivering warm and efficient service to our guests during their registration and departure.Key ResponsibilitiesProvide high-quality service to our guests, responding to requests promptly and...

  • Front Office All Rounder

    1 month ago

    Sydney Olympic Park, Australia Novotel Full time

    Company DescriptionAt Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to...

  • Front Office All Rounder

    2 weeks ago

    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a skilled and friendly Front Office All Rounder to join our team at Marriott International. As a Front Office All Rounder, you will be responsible for providing exceptional customer service to our guests, processing all guest check-ins and check-outs, and ensuring a smooth and efficient front desk experience.Key...

  • Front Office All Rounder

    2 weeks ago

    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our Front Office team as a Front Office All Rounder. In this role, you will be responsible for providing exceptional customer service, processing guest check-ins and check-outs, and maintaining the overall efficiency of the front desk operation.Key ResponsibilitiesGuest...

  • Front Office All Rounder

    2 weeks ago

    Sydney, Australia AccorHotel Full time

    Job DescriptionAt Ibis Sydney Darling Harbour, we are seeking a dynamic and energetic people person to join our busy Front Office team as a Casual All-Rounder and assist in delivering a high level of customer service at all times. This role will include exposure to all areas of the Front Office function. Provide quality service to all guests by responding...

  • Front Office Ambassador

    4 weeks ago

    Sydney Olympic Park, New South Wales, Australia PULLMAN Full time

    Job Title: Front Office All RounderAt Pullman, we are committed to delivering exceptional guest experiences that exceed our guests' expectations. As a Front Office All Rounder, you will play a vital role in ensuring our guests feel welcome and valued throughout their stay.Key Responsibilities:Provide exceptional service to our guests, responding to their...

  • Front Office All Rounder

    2 weeks ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond...

  • Front Office All-rounder

    2 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond...

  • Front of House All-rounder

    5 months ago

    Shenton Park, Australia Wards Central Dining, Little Loaf Lunch Bar & Big Loaf Factory Bakery Full time

    We're on the hunt for energetic casual Front of House / All Rounders to join our group! - Currently 4 locations across Perth - We are seeking FOH staff of all levels with lots of growth potential on offer for the right people. Do a Dinner is a growing food business currently operating in 4 locations across Perth; **North Street Store (Cottesloe), Big Loaf...

  • Front Office All-rounder

    2 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Accor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 5000 properties in over 100 countries. We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around...

  • Front Office All Rounder

    5 months ago

    Sydney, Australia Hilton Full time

    Front Office All Rounder **About Hilton Hotels** Our team members are changing the world one stay at a time. They're engaged and recognised in many ways for showcasing their talents. Join the most well known Hotel brand in the World and you'll have more than just a job. You'll have a challenging and rewarding career in the hospitality industry. **About...

  • Front Office Team Member

    1 month ago

    Sydney Olympic Park, New South Wales, Australia PULLMAN Full time

    Front Office All RounderAt Pullman, we're passionate about delivering exceptional guest experiences. As a Front Office All Rounder, you'll play a vital role in ensuring our guests feel welcome and valued.Key Responsibilities:Provide exceptional service to our guests, responding to their needs promptly and efficiently.Maintain accurate guest accounts,...

  • Front Office All-Rounder

    2 months ago

    Sydney, Australia Accor Full time

    Company DescriptionAccor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 5000 properties in over 100 countries.  We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around the...

  • Front Office Team Member

    1 month ago

    Sydney Olympic Park, New South Wales, Australia Novotel Full time

    Front Office All RounderAt Novotel, we're passionate about delivering exceptional guest experiences. As a Front Office All Rounder, you'll play a vital role in ensuring our guests feel welcome and valued.Key Responsibilities:Provide exceptional service to our guests, responding to their needs promptly and efficiently during check-in, check-out, and...

  • Front Office Team Member

    3 weeks ago

    Sydney Olympic Park, New South Wales, Australia Novotel Full time

    Job Title: Front Office All RounderCompany: NovotelAt Novotel, we strive to create exceptional guest experiences. Our Front Office All Rounders play a vital role in ensuring our guests feel welcome and valued. With a strong focus on customer service, they provide a seamless and efficient experience from check-in to check-out.Key Responsibilities:Provide...

  • Front Office All Rounder

    5 months ago

    Sydney, Australia IBIS Full time

    **Company Description** Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond...

  • Resort Front Office All Rounder

    3 weeks ago

    Sydney, New South Wales, Australia Rydges Full time

    About Rydges Resort Hunter ValleyLocated in the heart of wine country, Rydges Resort Hunter Valley offers a unique and exciting workplace experience. With a range of amazing facilities, including a ferris wheel, brewery, waterpark, and 18-hole golf course, this resort is the perfect place to build your career.About the RoleWe are seeking a highly motivated...

  • Front Office All Rounder

    5 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Pullman Quay Grand Sydney Harbour is perfectly located in Circular Quay, a stone’s throw away from the iconic Sydney Opera House with breathtaking views of the Sydney Harbour Bridge. This unique property features a combination of hotel rooms and strata apartments. This setup provides a blend of short-term accommodation for travelers...

  • Resort Front Office All Rounder

    3 weeks ago

    Sydney, New South Wales, Australia Rydges Full time

    About Rydges Resort Hunter ValleyRydges Resort Hunter Valley is a leading experience company that offers an unforgettable workplace experience. Our resort is surrounded by lush vineyards and scenic beauty, making it an ideal location for those who love the outdoors. We offer a range of amazing facilities, including a ferris wheel, brewery, waterpark, and...