Application Support Engineer

8 months ago

Sydney, Australia Firesoft People Full time

Application Support Engineer

We are a leading technology company specializing in cutting-edge solutions for businesses across various industries. With our commitment to innovation and excellence, we have established ourselves as a trusted partner for our clients' IT needs. Our team consists of dedicated professionals who work collaboratively to deliver exceptional results.

Job Description:

We are currently seeking a talented Application Support Engineer to join our dynamic team. In this role, you will be responsible for the installation, maintenance, and enhancement of our current application platforms. You will play a vital role in optimizing the system setup and ensuring its smooth operation. As part of a small team, you will also contribute to the overall management of our IT infrastructure. Your expertise and technical skills will be crucial in providing top-notch support to our internal stakeholders and assisting in the transition to cloud technology.

Responsibilities:

  • Install, maintain, and monitor the application server platform, primarily Jboss EAP.
  • Manage and support databases, including MMSQL, Oracle, and Postgres, including backup and restore tasks. Experience in database administration and SQL execution will be advantageous.
  • Collaborate with the IT infrastructure team to ensure efficient operations.
  • Facilitate regular feedback and consulting sessions with other offices.
  • Work with both Linux and Windows environments.
  • Execute system management tasks, such as patching and maintaining application platforms like JBOSS and SQL.
  • Assist in the transition to cloud technology, particularly Azure, and demonstrate proficiency in Kubernetes, Microservices, and Container deployment.
  • Comply with security policies and execute tasks accordingly.
  • Improve and automate internal tools for application management.
  • Establish and implement application management procedures.
  • Execute various application management tasks.
  • Provide technical consulting to our customers while primarily working in an internal environment.

Our team:

You will join a close-knit and enjoyable team, where each member brings unique expertise and focuses on areas such as security, application management, IT infrastructure, cloud operations, and DevOps. We operate in a dynamic and agile manner, fostering a collaborative and supportive work environment.

Qualifications:

  • Bachelor's or Master's degree in IT or equivalent certification in Application Platforms (JBOSS/MS SQL) or a solid background in this field.
  • Several years of experience as a System Engineer (Systems/Applications Support).
  • Proficiency in one or more of the following domains:
    • Linux/Windows
    • JBoss/Websphere
    • Databases: Oracle/SQL Server/Postgres
    • Bamboo/Jenkins
    • Container technologies (open container initiative)
    • Azure IaaS and Networking
    • GitOps
  • Strong interest in providing all-round IT support, including hardware, Linux and Windows systems, networks, and firewalls.
  • Emphasis on automation, monitoring, and configuration management.
  • Excellent analytical skills, proactive mindset, and a motivated team player.
  • Hands-on approach and enthusiasm for tackling challenging technical tasks.
  • Natural inclination towards creativity and innovation.
  • Willingness to travel occasionally.

If you are a highly motivated individual with a passion for technology and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Join our team and contribute to our mission of delivering exceptional IT solutions to our clients.

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