Student Living and Support Officer

1 month ago


Gold Coast, Australia Bond University Full time

About the position

Directly interact with student residents to address health, wellbeing, and academic concerns, ensuring a smooth transition and integration into campus life. Promote leadership development, community engagement, and cross-community activities such as sports and cultural events. Foster a safe, supportive, and inclusive residential community that prioritizes students’ mental, emotional, and physical health. 

Student Living and Support Officer 
Campus Life
Full-time, Fixed Term until August 2025

Join Australia’s number one University for student experience*, and enjoy staff benefits including: 

Free staff car parking Up to 18/26 weeks of parental leave# Salary packaging options for FBT and Non-FBT items# 17.5% of base salary leave loading Staff wellbeing program Free & Confidential Employee Assistance Program available for all staff Study assistance for staff and dependents# Corporate health and finance discounts  Onsite Medical Centre and Counselling Services  Onsite Sports Centre including gym, fitness classes and pool#

About the Position

As a Student Living and Support Officer, you will be an integral part of our Campus Life team, dedicated to enhancing the residential experience for our diverse community of undergraduate and postgraduate students. Your primary focus will be on fostering a welcoming and inclusive environment, ensuring students’ smooth transition and integration into campus life. This role involves extensive direct interaction with student residents, addressing their health and wellbeing concerns, supporting academic achievement, and providing prompt and compassionate responses to their inquiries and issues.

In this dynamic and multifaceted position, you will also play a crucial role in promoting leadership development, community engagement, and cross-community activities such as sports and cultural events. Your efforts will contribute to creating a safe, supportive, and vibrant residential community that prioritizes students’ mental, emotional, and physical health. By working closely with the Student Success and Wellbeing team, you will help ensure that all students have access to the resources and support they need to thrive during their time on campus.

About the person

About the Person

Possesses a degree and at least three years of relevant professional experience, preferably in a student-facing or pastoral care role. Demonstrated expertise in Mental Health First Aid and a strong commitment to supporting mental well-being. Excellent communication skills for engaging with stakeholders at all levels. Proven leadership abilities and strong problem-solving skills. Background in delivering outstanding customer service. Ability to work under pressure and manage multiple tasks efficiently. First Aid certification and experience in multicultural environments. Holds a current blue card and understands Responsible Service of Alcohol (RSA) regulations

This role involves shift work, including weekends, with standard hours from 15:00 to 23:00. Flexibility is essential as hours may change according to operational needs.

Salary details

The salary for the position commences at $80,787.14 per annum, plus 12% superannuation. In addition, the salary will attract applicable shift penalty rates.



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