Student and Academic Services Officer

1 month ago

Gold Coast, Australia Navitas Full time

**About the role**

The Student and Academic Services Officer is responsible for providing high quality administrative and services support within the College/Campus across a broad range of academic and student services and administrative functions.

This role is 4 days a week and based at the Gold Coast campus.

**General Administrative and support**
- Maintain accuracy of student records and cleanse data for regulatory reporting
- Assist with facilities management (as appropriate)
- Understanding and knowledge of timetabling and exam invigilation
- Participate in team meetings and team development activities
- Coordinate student enrolment and associated activities
- Coordinate student progression, completion and transition processing
- Manage administration and reporting of student and graduate satisfaction surveys and course and teaching evaluations as requested
- Process results, changes to grades, exclusions, probation, awards, and merit scholarship
- Process student and academic form requests for enrolment variations, deferral, withdrawal, change of campus, Academic Integrity Breaches in accordance with Griffith College policies and procedures
- Process students’ variations to enrolment and maintain accuracy of Confirmation of Enrolments (CoEs)

**Staff/Student support**
- Process student requests for replacement documentation
- Coordinate moderation and benchmarking processes across nominated programs with internal and external stakeholders
- Provide administrative support to various academic and student committees
- Assist with College/Campus Orientation, Graduation and student experience activities
- Provide advice to students relating to College/Campus policies and procedures, program progression, transition to University and other student administrative related issues
- Undertake student monitoring and retention activities
- Other duties as required

**Qualifications and Selection Criteria**

**Essential**:

- High level organisational and time management skills
- Proven ability to prioritise tasks to meet competing deadlines with a high degree of accuracy and attention to detail
- Demonstrated effective interpersonal, written and verbal communication skills
- High level computing skills, particularly Microsoft Office and experience in student information systems and/or customer relationship management systems
- Ability to work collaboratively and flexibly both in a team and independently, and in an environment with changing demands

**Desirable**:

- Degree or equivalent work experience
- Work experience in higher education sector, preferably in as part of a busy student administration or student support environment
- Knowledge of government policies affecting international students such as the National Code and Higher Education Standards Act

**What we can offer you**
- A fun and supportive team environment
- First class modern facilities
- Career progression and development pathways
- Collegial and collaborative environment with the aim of academic excellence

**About Us**

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.

**Diversity and Inclusion**

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

**How to apply**

**Extra information

  • Student and Academic Services Officer

    1 month ago

    Gold Coast, Australia Navitas Full time

    **About the role** The Student and Academic Services Officer is responsible for providing high quality administrative and services support within the College/Campus across a broad range of academic and student services and administrative functions. This role is based at the Gold Coast campus. **General Administrative and support** - Maintain accuracy of...

  • Student Experience Officer

    4 months ago

    Gold Coast, Australia Kaplan Full time

    **26 days’ annual leave, including one for your birthday, and other great benefits**: - **Be part of an industry-leading, supportive, and positive work culture**: - **Permanent full-time position located at our new and vibrant Gold Coast campus** **About the Role** We have an exciting, **full-time **opportunity for a positive and energetic **Student...

  • Head of Department

    7 months ago

    Gold Coast, Australia Education Full time

    About the School Tamborine Mountain State High School is located in the hinterland of the Gold Coast region. It provides a unique educational setting, renowned for its beautiful landscaping and creative architecture. The school is well resourced and technologically sophisticated. This ensures the programs reflect and complement the school's contemporary...

  • Student Experience Coordinator

    7 months ago

    Gold Coast, Australia Navitas Full time

    **About the role** **Key Responsibilities** - Oversee events such as student orientation, graduation and student engagement activities - Plan, implement and report on the success of each student event - Undertake general administrative duties within the SAS team - Produce & plan a monthly Student Activities Calendar - Develop and maintain relationships with...

  • Head of Department

    7 months ago

    Gold Coast, Australia Education Full time

    About the Department of Education The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Student Support Officer

    2 months ago

    South Coast, Australia NSW School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Academic Tutor

    3 months ago

    Gold Coast, Australia Grade A Guidance Full time

    **Join Our Team at Grade A Guidance!** Are you passionate about education and helping students achieve their academic goals? Grade A Guidance is seeking dedicated tutors to join our team! We offer a supportive and dynamic environment where you can make a real difference in students' lives. **Position**: Tutor **Hourly Rate**: $30 - $35 per...

  • Student Support Officer

    2 months ago

    South Coast, Australia NSW School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Services Administrator

    7 days ago

    Gold Coast, Australia HAYS Full time

    A rare opportunity for a Student Services Administrator to join a dynamic and innovative RTO. **Your new company** Our client is a leading private registered training organisation based centrally on the Gold Coast. Due to their continued success and growth, a Student Services Administrator / Campus Coordinator is required to join their team on a permanent...

  • Principal Education Officer Student Services, South

    4 days ago

    Gold Coast, Australia Education Full time

    **About us**: The Department of Education (DoE) is committed to ensuring Queenslanders have the education and skills they need to contribute to the economic and social development of Queensland. The department delivers world class education services for people at every stage of their personal and professional development. We are also committed to ensuring...

  • Teacher - Primary - Student Engagement - Highland

    7 months ago

    Gold Coast, Australia Teach Queensland Full time

    Established in 2009, the educational philosophy of Highland Reserve State School places an emphasis on putting students first and maximising student learning potential. We are very proud of what we have achieved thus far and excited about the possibilities that lay ahead in terms of academic offerings and student development. To achieve our vision of...

  • Humanities Teacher Engaged Students

    7 months ago

    Gold Coast, Australia Frontline Recruitment Full time

    This Private School has a proud and storied history, consistently achieving fantastic results, academic and otherwise, underpinned by a committed and innovative team of staff. A leading P-12 school on the Gold Coast that offers an innovative learning and teaching environment that focuses on the whole child in their academic, sporting, and creative pursuits....

  • Principal Education Officer, Student Services

    7 months ago

    Gold Coast, Australia Education Full time

    **About us**: The Department of Education (DoE) is committed to giving all children a great start, engaging young people in learning, creating safe and inclusive workplaces and investing in communities for a stronger Queensland. Our human rights commitment is to create a stronger, fairer Queensland by respecting, protecting and promoting human rights in...

  • Principal Education Officer, Student Engagement and

    4 days ago

    Gold Coast, Australia Education Full time

    **About the Department**: The Department of Education (DoE) is committed to ensuring Queenslanders have the education and skills they need to contribute to the economic and social development of Queensland. The department delivers world class education services for people at every stage of their personal and professional development. **About the Role**: As...

  • Student Support Officer

    6 months ago

    South Coast, Australia NSW Government Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Head of Department

    7 months ago

    Gold Coast, Australia Education Full time

    About the Department of Education The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Principal Education Officer, Student Services

    7 months ago

    Gold Coast, Australia Education Full time

    **About the Department**: The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Principal Education Officer

    7 months ago

    Gold Coast, Australia Education Full time

    About us The South East Region, Student, Child Family Connect team commits to continuing the Education Department's journey towards a more inclusive system at policy and regional levels, and as part of our everyday practice in schools, educational settings and classrooms. Our commitment means that children and young people across Queensland, from all social,...

  • Student Success Adviser

    7 months ago

    Gold Coast, Australia Endeavour Full time

    Competitive remuneration - FREE UNLIMITED clinic consults & 15% off all clinic dispensary and retail products - Beautiful campuses all located conveniently to public transport Endeavour College of Natural Health is the largest provider of complementary medicine higher education degrees in the Southern Hemisphere, with six campuses across Australia. Courses...

  • Guidance Officer

    2 months ago

    Gold Coast, Australia Education Full time

    About the Department of Education The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...