Student Experience Coordinator

6 months ago

Gold Coast, Australia Navitas Full time

**About the role**

**Key Responsibilities**
- Oversee events such as student orientation, graduation and student engagement activities
- Plan, implement and report on the success of each student event
- Undertake general administrative duties within the SAS team
- Produce & plan a monthly Student Activities Calendar
- Develop and maintain relationships with key internal (e.g. Griffith University staff) and industry stakeholders (e.g. Study Gold Coast, Study Brisbane, Study Queensland), with the aim of developing and implementing initiatives aimed at improving the student experience
- Maintain an understanding of regulatory requirements including the ESOS Act (2000) and National Code (2018) as they relate to and impact on international students and support service provision
- Other projects and tasks as designated by the Director, Student & Academic Services

**The person we seek will ideally have the following**

**Essential**:

- A tertiary degree appropriate to the nature of the position, or equivalent combination of education/training and work
- Highly developed organisational skills including the ability to plan, prioritise, monitor, review and ensure the timely and successful delivery student events and activities such as student orientation, graduation and student engagement activities
- Experience with budgeting and reporting outcomes for student events
- Demonstrated excellent customer service focus and an ability to liaise with a range of key stakeholders
- High level written and oral communication and interpersonal skills (including demonstrated experience and ability in the delivery of presentations)
- Computer literacy relevant to the role, including competency with the MS Officer
- Knowledge of typical university systems, policies and procedures, particularly relating to student administration and student

**Desirable**:

- Experience working with international students or in a multicultural
- Knowledge of the Education Services for Overseas Students Act (2000) and the National Code (2018).
- Experience in organising medium to large-scale events.

**What we can offer you**:

- Flexible work arrangements
- Collegial and collaborative environment with the aim of academic excellence
- A supportive team environment
- Career progression and development pathways

**About Us**

For over 25 years, we've prepared students around the world to be study-ready, work-ready and world-ready. As pioneers in the university pathway sector, we have more than 30 trusted partnerships with ambitious, forward-thinking universities around the world.

Through our unparalleled global reach across 24 countries, we help our partners achieve their goals of a stronger, more diverse student population, improved academic outcomes, superior student experiences, enhanced global profile and sustainable revenue.

Our Australasian university partners include Curtin University, Deakin University, Edith Cowan University, University of South Australia, University of Adelaide, La Trobe University, Western Sydney University, Griffith University, University of Canterbury and the University of Canberra.

**Diversity and Inclusion**

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

**How to apply**

Applications close on Monday 19th February 9am, however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

**Extra information

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