HVAC/Mechanical Service Technician

3 months ago

Brooklyn, Australia CDC Data Centres Full time
About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

In this role, you support a broad team of staff responsible for the maintenance, repair and incident response of critical services and systems covering Electrical, Mechanical and Fire. The Service Technician – Shift Team role will be the first to respond to alerts and alarms, assign the severity, prioritise the rectification and determine whether escalation is required to third party contractors.

Shift team members will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risk to the infrastructure and buildings. The position will monitor the critical infrastructure 24 hours a day, 7 days a week and be able to make quick decisions on prioritisations and escalations based on their experience. The shift team assists with the monitoring of all contractors conducting critical work and ensures strict adherence to pre-defined MOPs.

Other responsibilities include:

  • Respond quickly to all service requests and emergency faults.
  • Undertake initial fault finding on equipment, determine the cause and implement the remediation of the fault.
  • Provide estimated timelines for repairs with key internal teams so communications with clients can be coordinated.
  • Undertake critical switching in the event of a failure to ensure no disruption to critical services.
  • Ensure all planned contractor maintenance activities are completed in accordance with the MOP and CDC policies.
  • Timely handover of work to ensure clean transition between shifts.
  • Undertake daily site reviews to ensure all infrastructure is operating correctly.
  • Assist with addressing issues identified within maintenance reports.
  • Communicate all identified risks immediately as they are identified.
  • Provide support to clients as required or directed by management.
  • Enforcement of safe work practices in accordance with CDC policy and procedures.
  • Assist with writing procedures for critical maintenance and emergency operations.
  • Assist with BAU operations.
About you:
  • Trade or Tertiary qualification (Electrical – Refrigeration – Mechanical - Mechatronics – Fire – Telecommunications).
  • 2+ Years -Trade or Critical Facilities Experience.
  • Prior experience in critical infrastructure environments and adhering to strict procedures and policies.
  • Prior experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
  • Exposure to data centre equipment - CRAC units, UPS, Generators, Fire, etc.
  • Demonstrated experience in managing all site critical infrastructure to ensure continuity of services with no disruption to clients or standard business operations.
  • Demonstrated experience in utilising electronic monitoring system to proactively monitor site conditions, respond to alerts and alarms, generate reports and assist in root cause analysis.
  • Strong documentation skills with experience in accurate and timely creation of incidents on internal incident management systems.
  • Strong technical fault-finding skills.
  • Experience in identifying improvements to processes and procedures related to the response and maintenance of critical services. Contribute ideas to improve the efficiency of infrastructure deployed.
  • Demonstrated experience in escalating all critical service issues within the facilities, that have the potential to impact clients or result in reduced redundancy.
  • Experience in assisting senior staff with root cause analysis reporting of equipment failures with the suppliers and contractors.
  • Demonstrated experience in ensuring all contractors maintaining or operating critical infrastructure are undertaking all activities in accordance with processes and procedures.
  • Demonstrated ability to communicate complex technical information to a non-technical audience.
  • Demonstrated ability to speak confidently and communicate clearly with management and customers.
  • Demonstrated ability to work well under pressure in the event of a system failure.

Desirable:

  • HV Electrical Switching Certification.
  • Work Health Safety Certification.
  • Prior experience with a commercial Data Centre provider in a similar role.
  • Prior Experience in Supervision or Coordination of staff, contractors and suppliers qualified to operate or maintain critical infrastructure and prioritising staff workload.
  • Low Voltage rescue.
  • First Aid Qualification.
Essential:
  • Australian citizenship and ability to obtain, an NV1 Security Clearance
  • Comply with CDC Policies and Procedures
  • Work on a rotational 12-hour shift roster 2 days - 2 nights - 4 off
How

  • HVAC/Mechanical Service Technician

    3 months ago

    Brooklyn, Australia Cdc Data Centres Full time

    About us:Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute...

  • Service Technician Supervisor

    7 days ago

    Brooklyn, Australia CDC Data Centres Full time

    About CDC Data CentresWe are a leading operator of sovereign, secure, world-class data centre facilities in Australia and New Zealand. Our mission is to attract, retain, and grow the world's best data centre team.About the RoleWe are seeking a Lead Service Technician to oversee a team of skilled technicians responsible for the maintenance, repair, and...

  • Service Technician Supervisor

    2 days ago

    Brooklyn, Australia CDC Data Centres Full time

    About UsCDC Data Centres is a leading operator of sovereign, secure, world-class data centre facilities in Australia and New Zealand.We are passionate about creating an inclusive workplace that promotes and values diversity, and our mission is to attract, retain, and grow the world's best data centre team.About the RoleThe Lead Service Technician will...

  • Lead Service Technician

    1 month ago

    Brooklyn, Australia CDC Data Centres Full time

    **About us**: Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and...

  • Service Technician Supervisor

    2 weeks ago

    Brooklyn, Australia CDC Data Centres Full time

    About UsCDC Data Centres is a leading operator of sovereign, secure, world-class data centre facilities in Australia and New Zealand.We are headquartered in Canberra and have multiple facilities across the ACT, NSW, VIC, and New Zealand. Our diversified operations provide secure data centre configurations that support co-location, containerised, and...

  • Service Technician Supervisor

    1 week ago

    Brooklyn, Australia Cdc Data Centres Full time

    About UsCDC Data Centres is a leading operator of sovereign, secure, world-class data centre facilities in Australia and New Zealand.We are passionate about creating an inclusive workplace that promotes and values diversity, and we believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, clients, and...

  • Lead Service Technician

    1 month ago

    Brooklyn, Australia CDC Data Centres Full time

    About us:Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale...

  • Service Technician Supervisor

    1 week ago

    Brooklyn, Australia CDC Data Centres Full time

    About CDC Data CentresWe are a leading operator of sovereign, secure, world-class data centre facilities in Australia and New Zealand. Our mission is to attract, retain, and grow the world's best data centre team.About the RoleWe are seeking a highly skilled and experienced Lead Service Technician to oversee the day-to-day operations of our data centres. The...

  • Service Technician Supervisor

    1 week ago

    Brooklyn, Australia Cdc Data Centres Full time

    About UsCDC Data Centres is a leading operator of sovereign, secure, world-class data centre facilities in Australia and New Zealand.Our company is headquartered in Canberra and has multiple facilities across the ACT, NSW, VIC, and New Zealand. We provide secure data centre configurations that support co-location, containerised, and hyperscale compute...

  • Service Technician

    3 months ago

    Brooklyn, Australia Fuse Recruitment Full time

    **Brooklyn VIC 3012** **$51 per hour** **Contract/Temp** - We are seeking a skilled Service Technician to provide comprehensive support to our diesel mechanic team. This role will play a crucial part in ensuring the smooth and efficient functioning of our diesel equipment and machinery, contributing to our commitment to excellence in service delivery. -...

  • Lead Service Technician

    1 month ago

    Brooklyn, Australia Cdc Data Centres Full time

    About us:Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale...

  • Lead Service Technician

    3 weeks ago

    Brooklyn, Australia Cdc Data Centres Full time

    About us:Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale...

  • Service Technician Supervisor

    19 hours ago

    Brooklyn, Australia CDC Data Centres Full time

    About CDC Data CentresCDC Data Centres is a leading operator of sovereign, secure, world-class data centre facilities in Australia and New Zealand. Established in 2007, we provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade...

  • Lead Service Operations Manager

    3 weeks ago

    Brooklyn, Australia CDC Data Centres Full time

    About the RoleCDC Data Centres is seeking a highly skilled and experienced Lead Service Technician to oversee the day-to-day operations of our data centre facilities. As a key member of our Technical Services team, you will be responsible for ensuring the smooth operation of our critical infrastructure, including electrical, mechanical, and fire systems.Key...

  • Service Operations Coordinator

    7 days ago

    Brooklyn, Australia Evolve Talent Full time

    {"title": "Service Operations Dispatcher", "description": "About the RoleOur client, a global transport organisation, is seeking an experienced Service Operations Dispatcher to join their team. The successful applicant will be responsible for daily customer service planning and execution, ensuring quality and on-time maintenance plans, and long-term...

  • Service Operations Coordinator

    4 days ago

    Brooklyn, Australia Evolve Talent Full time

    {"title": "Service Operations Dispatcher", "description": "About the RoleOur client, a global transport organisation, is seeking an experienced Service Operations Dispatcher to join their team. The successful applicant will be responsible for daily customer service planning and execution, ensuring quality and on-time maintenance plans, and long-term...

  • Service Operations Coordinator

    2 weeks ago

    Brooklyn, Australia Evolve Talent Full time

    About the RoleEvolve Talent is seeking an experienced Service Operations Dispatcher to join our client's highly skilled team. The successful applicant will be responsible for daily customer service planning and execution on quality and on-time maintenance plans, and long-term maintenance forecasting.Key ResponsibilitiesOversee daily service planning and...

  • Service Operations Coordinator

    1 week ago

    Brooklyn, Australia Evolve Talent Full time

    About the RoleWe are seeking an experienced Service Operations Dispatcher to join our team at Evolve Talent. As a key member of our operations team, you will be responsible for daily customer service planning and execution, ensuring quality and on-time maintenance plans, and long-term maintenance forecasting.Key ResponsibilitiesOversee daily service planning...

  • Service Operations Coordinator

    1 week ago

    Brooklyn, Australia Evolve Talent Full time

    About the RoleWe are seeking an experienced Service Operations Dispatcher to join our team at Evolve Talent. As a key member of our operations team, you will be responsible for daily customer service planning and execution, ensuring quality and on-time maintenance plans, and long-term maintenance forecasting.Key ResponsibilitiesOversee daily service planning...

  • Service Operations Coordinator

    3 weeks ago

    Brooklyn, Australia Evolve Talent Full time

    About the RoleEvolve Talent is seeking an experienced Service Operations Dispatcher to join our client's highly skilled team. The successful applicant will be responsible for daily customer service planning and execution on quality and on-time maintenance plans, and long-term maintenance forecasting.Key ResponsibilitiesService Planning and Execution: Oversee...