Training Sales Executive

4 weeks ago

Brisbane, Australia British Standards Institution Full time

Great that you're thinking about a career with BSI

Purpose of the position

  • To sell BSI products and services to new and existing customers across a defined BSI Training product suite.

  • Responsible for identifying and managing sales opportunities and building an in-depth understanding of a client’s current and future business needs and drivers.

  • Deliver sales excellence by managing every step of the sales process to a successful conclusion.

Key responsibilities & accountabilities

  • Attend to existing and potential customers’ inquiries and requests for training courses, Public or In-House, from incoming calls, email/web-generated, in a polite manner, and ensure all requests are handled within the reasonable lead time, providing relevant information to the client needs, and meeting customer satisfaction.

  • Proactively network with existing customers to sell additional applicable/related training courses.

  • Identify new prospects to grow the BSI customer base through targeted calls to generate sales revenue in line with new business targets.

  • Act on all sales inquiries through systematic follow-up to ensure conversion to sales revenue.

  • Register Participants and provide administrative support to the training operations team.

  • Manage potential opportunities within existing accounts and develop a solid pipeline.

  • Effective use of internal systems (Salesforce, Outlook, Microsoft Office Suite)

  • Achieving KPIs, based on sales figures and activity.

Knowledge and Experience

  • At least 2 years of work experience

  • Strong communication skills with the ability to multitask.

  • Demonstrable self-sufficiency in sales activities

  • Sound computer skills including working knowledge of Microsoft Office programs are required. Previous experience using a CRM system would be an advantage.

  • A hunger to make sales and learn to grow within a global organization.

  • Strong positive values and behaviors

  • Enjoy working in a team and fun environment.

  • Ability to build rapport over the phone and maintain relationships.

  • Willingness to learn and develop best practices.

  • Able to communicate complex technical issues.

  • Excellent organizational and problem-solving skills.

  • Self-motivated and adaptable to be able to work with minimal supervision.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

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