Project Change Lead

4 weeks ago

Wembley, Australia Corporate Services Full time

We are Activ. We are Customer Driven, Listen Loudly, we Dare to Try and Deliver on Promises. As a team, we are a fantastic collection of diverse individuals all coming together to achieve a common goal which is to support those living with disability to live the life they choose.

Activ merged with national disability services provider genU from July 1, 2024. We are excited about the opportunities this brings our customers and staff, with a national presence and great career opportunities as one of Australia's largest five NDIS providers.

If you’re looking for an opportunity where you can really make a difference and our values resonate with yours, then come join us

We offer generous benefits such as:

  • Salary-sacrificing options up to $18,550 to increase your take-home pay
  • Flexible work options for work-life balance including working from home
  • Training through Activ’s RTO
  • Various staff benefits from our corporate partners
  • Employee assistance and wellbeing program
  • Free health hotline with unlimited 24x7 confidential health advice for yourself and your adult family members
  • Up to 4 weeks of purchased leave available for full-time employees
  • An accepting and open environment to work and thrive in while giving back to the community

About the role

The Project Change Lead at Activ, reports to Mergers, Acquisitions and Integration Manager and will play a critical role in ensuring a seamless transition during the merger of Activ and genU, supporting key stakeholders, and managing the impact of organisational changes. You'll work closely with cross-functional teams to align project outcomes with the overall strategic objectives, making a significant impact on the future direction of our customer experience.

This is an opportunity to be at the forefront of change, working across portfolios such as Client Experience, Strategy and Innovation, Marketing, Quality Assurance, and more. You will be responsible for planning, executing, and evaluating change management initiatives to ensure the successful integration of key business functions.

A typical day in the role may look like:

  • Developing change management documents including impact assessments, plans, communication strategies and training materials.
  • Leading change impact assessments and facilitating workshops and briefings to ensure all stakeholder readiness
  • Designing user journeys that map out future state business processes ensuring seamless transitions and operational readiness
  • Delivering training programs that align with the objective and organisational needs
  • Identifying potential risks and working closely to address the gaps and improve performance

The ideal candidate will have:

  • Previous experience in a change management or similar role, ideally within a large-scale organisational change effort.
  • A solid understanding of change management principles, methodologies and tools
  • Exceptional communication skills, both written and verbal, with the ability to actively listen and influence
  • Strong relationship-building skills with the ability to engage stakeholders and foster a collaborative working environment
  • A Tertiary degree qualification in any related business field such as Business Administration, Human Resource Management or equivalent professional experience.

Submitting your application is easy, all we need is your current CV and a few questions answered and then one of the team will be in touch. As a part of the recruitment process you will be required to complete pre-employment screening, including a video interview. All applicants must have the right to work in Australia, live locally and be willing to get or already have:

  • Valid Drivers Licence
  • National Police Clearance (at our cost)
  • NDIS Worker Screening Check
  • NDIS Worker Orientation Module

To deliver the best service for our customers, we strive toward a workforce that reflects the diverse community that we support. We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment.

Activ reserves the right to remove advertising and/or commence the selection process before the application close date.

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