Disability Service Manager

1 month ago

Strathpine, Australia Flourish Support Services Full time
Job Description

About Flourish Support Services

Flourish Support Services is a preeminent NDIS Registered Disability Service Provider, passionately committed to enriching the lives of individuals with diverse abilities. Founded in 2020 and serving the Greater Brisbane Region, we are in a period of transformative growth and are seeking to extend our dedicated team with professionals who share our unwavering commitment to excellence and compassion.

Job Opportunity: Care Manager

Overview

We are thrilled to invite highly qualified candidates to apply for the pivotal role of Care Manager. This position serves as the cornerstone of our client relations, working in symbiosis with our participants and support workers to provide superlative, goal-oriented care in alignment with NDIS guidelines.

We are seeking somebody for a Permanent Part-Time position initially, with an FTE of 0.4 - 0.6. We will also consider a dual contract for a support worker role for those seeking additional hours.

Scope of Responsibilities

As a Care Manager at Flourish Support Services, you will be entrusted with a multifaceted range of duties that are crucial to our daily operations:

  • Participant Relationship Management: Maintain impeccable communication and cultivate positive relationships with all participants.
  • Clinical Oversight: Collaborate on the development and execution of customized care plans, supervising the provision of services by support workers.
  • Client Communication: Promptly respond to client inquiries and concerns.
  • Staff Development: Spearhead training modules and ongoing developmental programs for support workers.
  • Client Onboarding: Implement comprehensive procedures for welcoming new participants to our services.
  • Documentation: Assiduously manage client files to ensure all records are up-to-date and comply with regulations.
  • Stakeholder Collaboration: Work closely with external stakeholders such as healthcare providers, insurers, and regulatory bodies.
  • Operational Flexibility: Assume rotating on-call responsibilities as part of our continuity of care commitment.

 

 



RequirementsEssential Requirements
  • Valid Paid Blue Card or willingness to obtain
  • NDIS Worker Card or willingness to obtain
  • NDIS Worker Orientation Module or willingness to obtain
  • COVID-19 Infection Control Certificate or willingness to obtain
  • Monday-Friday, 8:00am - 4:00pm availability
  • Ability to participate in rotating on-call responsibilities
  • Proficient in computer operations
  • Exceptional problem-solving capabilities
  • A valid driver’s license and registered vehicle

Desired Qualifications
  • Diploma in Community Services or equivalent
  • Minimum 2 years of industry-relevant experience
  • Proficient understanding of NDIS regulations and practices


Benefits
  • A stimulating work environment conducive to personal and professional growth
  • Continuous opportunities for career advancement
  • Comprehensive skills development and training
  • A congenial and supportive team ethos
  • 5 Weeks Annual Leave

If you are keen to leverage your expertise in a role that is both challenging and rewarding, and aspire to be part of an organization that values its employees as its greatest asset, Flourish Support Services encourages you to seize this opportunity. Apply today to join our ever-expanding family of dedicated professionals.

 



Requirements
Reliability and punctuality are essential to see success in this role. An empathetic and nurturing attitude is necessary to ensure the needs of every participant is looked after with care. Professional and concise communication skills Ability to work independently as well as follow instructions Exceptional time management and organisational skills Strong candidates will have experience in a variety of settings within the disability services industry, as well as demonstrated experience working with people with a variety of disabilities from a range of backgrounds. Essential Requirements: Paid Blue Card (or willing to obtain) NDIS Worker Card (or willing to obtain) NDIS Worker Orientation Module (or willing to obtain) COVID - 19 Infection Control Certificate (or willing to obtain) Passionate about people Drivers license & registered vehicle

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