Participant Support Officer

4 weeks ago

North Geelong, Australia Randstad Full time

Why not explore a new exciting role in Federal Government?

If you're ready for a challenging and rewarding career in the Federal Government with huge progression opportunities, I encourage you to apply today and be part of a dedicated team making a difference in our community.

Inviting all candidates able to attend in person or virtual interviews for consideration of these roles.

Feature Role: APS3 Participant Support Officers - Geelong

Job ID: 110579C

Location: Regional Victoria – Geelong

Duration: Initial Contract 18 months (with extension option)

Salary: $37.36 per hour + 11% Superannuation

Note: To be eligible for consideration, you must apply and attend an in person or virtual interview.

Applications Close: Strictly at 2pm on Thursday 11th April, 2024*

Key Responsibilities may include:

  • Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
  • Managing the team shared email inbox, appointments and telephone enquiries.
  • Coordinating appointments with the use of office facilities and ensuring facilities are accessible.
  • Supporting planning teams.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the Organisations Business systems.

What next? The application process:

A cover letter MUST be provided along with any application to me. Please don’t be disappointed if you don’t supply a cover letter and your application is rejected.

To be considered for this role, follow these three easy steps:

  • Either apply here or email your current CV quoting the Job ID above to me at kris.middleton@randstad.com.au to receive a detailed position description and advice on preparing your cover letter (strongly recommended).
  • Submit your application, including an appropriate cover letter, before the application deadline listed above.
  • Arrange to attend an initial virtual info session with me.

Important Information:

This is a full-time position, Monday to Friday, 7.5 hours per day with a 30-minute break. Hybrid working arrangements are available.

Only Australian citizens are eligible to apply for this Federal Government role.

The application deadline is strictly 2 pm on Thursday 11th April, 2024*

Late applications will not be accepted.

Contact Information:

For more information or to discuss this role further, please contact Kris at kris.middleton@randstad.com.au and include the Job ID: (Job 110579C ) in your communication.

Working with Randstad as a Contractor^:

Our Human Forward approach means that you come first.

The advantages to working with Randstad include:

  • Dedicated consultant helping you maximise your career journey.
  • Exclusive discounts across a range of retail and health businesses.
  • Weekly pay and Salary Sacrificing options.
  • Newsletters, events and tailored job support.

Additional Requirements:

All applicants selected for an interview will be required to provide a reference check before the interview. Successful applicants will also be asked to consent to a National Criminal History Check as part of the onboarding process for this Federal Government Organisation. Each application will be considered on its merits.

REGVIC2410

*Some job boards require me to list the job for longer than my deadline. For this reason please note the Application Close Date above.

^Note that contractors are paid a loading and are not entitled to holiday or sick pay. Please Consider if this type of work is suitable for you.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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