Technology Trainer

2 weeks ago

Sydney, Australia Moray & Agnew Full time

About us

We’re passionate about what we do and want you to be too.

Moray & Agnew is one of Australia’s leading law firms with an unrivalled reputation in our markets. We’re proud that our partners and our legal expertise is consistently recognised by Chambers Asia-Pacific, Legal 500 Asia-Pacific, Best Lawyers and Doyle’s Guide.

With over 110 partners, our teams are organised into three strategic pillars so that we can play to our strengths:

  • Insurance – including commercial classes such as financial lines, professional indemnity, public & product liability, life insurance and through to statutory classes such as workers compensation and compulsory third party
  • Commercial & Workplace – spanning corporate and commercial, construction and projects, property and environment, commercial dispute resolution, insolvency, owners’ corporation and workplace law
  • Government – spanning local, state and federal government

Our clients include Australian and international insurers and reinsurers, corporates of all sizes, and federal, state and local government.

Nationally, over 750 talented people deliver top-quality legal advice and representation, coupled with exceptional client service and support, across our offices in Sydney, Melbourne, Brisbane, Canberra, Newcastle, Perth and Cairns.

Our partners are committed to fostering flexible, inclusive and diverse environments for our employees. We have the fourth highest percentage of female partners according to the AFR Law Partnership Survey, July 2024.

We value technical excellence and collegiality, offer a great workplace culture and excellent opportunities to further your career, whether you are just starting out, are an experienced lawyer or a business services professional.

About the role

We have a great opportunity in our vibrant Sydney office for an experienced Technology Trainer to join our Information Technology team on a full-time basis. Reporting to the National IT Manager, and also working closely with the People & Development team across our national offices, this position will be responsible for delivering, and improving existing training programs, to support the professional growth and development of our lawyers and other employees. This role requires an understanding of the legal industry, exceptional communication skills and a passion for fostering a culture of continuous learning.

Some of your day-to-day responsibilities will include, but will not be limited to:

  • Design and deliver comprehensive training programs on Microsoft, Adobe, and other productivity applications
  • Conduct instructor-led training sessions, including national systems training for new starters, both in-person and virtually
  • Provide hands-on support and troubleshooting during training sessions
  • Assess training needs and customise training programs to meet the specific requirements of our clients
  • Collaborate with the IT team and Vendors to launch new software services, ensuring that training programs are aligned with new technologies and updates
  • Stay updated with the latest developments with our applications and integrate them into training programs

About you

Our ideal candidate will have a passion for all things learning and development, as well as a background and experience in technical training and the creation and delivery of learning pathways. As one of the first people our new starters will interact with, your enthusiasm and passion for providing outstanding customer service will shine in the delivery of systems training.

Some of the key skills and qualities we are looking for in a candidate include:

  • Excellent communication and presentation skills, and the ability to tailor your communication to various audiences
  • Proven experience as a Technology Trainer, particularly with Microsoft products such as Microsoft 365, Teams and Adobe. Knowledge of legal software programs (iManage, Aderant, Mattersphere) will be beneficial.
  • Ability to pick up technical systems, and deliver engaging technical training content to various audiences
  • Certification in Microsoft technologies (e.g., Microsoft Certified Trainer) is a plus
  • Experience with e-learning platforms and learning management systems
  • Ability to work autonomously, and as part of a team in a fast-paced and deadline driven environment
  • Commercially minded with a customer service approach

Culture & benefits of working with us

We work for great clients and advise them on interesting issues and matters so every day is different. We celebrate diverse thinking and experiences so you can bring your authentic self to the workplace. To support you, we offer a wide range of wellbeing and financial benefits, including:

  • Flexible working arrangements to help you balance your work and personal commitments
  • Health and wellness initiatives, including an Employee Assistance Program for yourself and your family, corporate discounts at 400+ leading fitness and wellbeing brands and mental health first aiders
  • Paid parental leave and accreditations as a Breastfeeding Friendly Workplace and Family Inclusive Workplace
  • Continuous learning and development programs so that you are always being challenged, engaged and encouraged to grow
  • Mentoring opportunities and on the job learning to support your professional and personal development
  • Diversity, inclusion and equality policy and employee reference groups (LGBTQIA+, Aboriginal and Torres Strait Islander, Gender, Parents & Caregivers, Mature Workers and Health & Wellbeing) to ensure that we continue to live our values
  • Dress for your day because we trust our people to make choices which appropriately represent our firm.

How to apply

If this opportunity is attractive to you, please submit your cover letter and CV. If you are applying for a Paralegal, Law Graduate or Lawyer role, please also provide your academic transcript with your application.

We welcome people of all backgrounds and identities to apply for this position, including Aboriginal and Torres Strait Islander people, neurodiverse people and people with disability. If you have questions about the recruitment process or require any adjustments to participate, please let us know in your application.

We prefer to connect with people directly and do not require recruitment agency assistance with this vacancy. Any applications submitted by recruitment agencies without having been briefed will not be considered a valid introduction.

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